Jobs at Delivery Hero

Manage and grow relationships with restaurant partners, providing strategic guidance and data-driven recommendations to improve revenue, profitability, promotions, marketing, and menu performance. Own partner onboarding from store setup through launch, collaborate with Marketing, Operations, Finance, and Customer Service, and drive measurable results against KPIs.

Manage and grow relationships with restaurant partners in Italy. Responsibilities include providing strategic guidance, analyzing data, driving revenue through promotions and menu optimization, managing partner performance, coordinating with internal teams, and owning onboarding from store setup through launch. The role requires Italian and English proficiency, strong organizational and analytical skills, and experience in account or sales management, business consultancy, or related industries.

Generates and qualifies new business leads through cold calls, email, and WhatsApp Business. Presents Glovo’s services, identifies prospective client needs, nurtures opportunities, and schedules meetings for Sales Executives. The role also involves reporting performance results, staying informed about products and pricing plans, and supporting business development in a fast-paced team environment.

Generates and qualifies SMB sales leads through strategic outreach, cold calls, emails, and WhatsApp Business. Presents Glovo’s products and services, identifies client needs, schedules meetings with Sales Executives, tracks pipeline results, and stays informed about product and pricing updates. The role requires strong Italian and English communication skills, initiative, and comfort working in a fast-paced sales environment.

Own the strategic and operational growth of a regional cluster of Italian cities. Responsibilities include expansion decisions, partner acquisition and management, marketplace content and uptime improvements, promotional planning, city-level business reporting, and cross-functional execution. The role requires commercial negotiation, marketplace analytics, prioritization, stakeholder influence, fluent Italian and English, and regular regional travel.

Drive Glovo’s regional growth by identifying, pitching, negotiating with, and onboarding restaurant partners. Manage the full B2B sales cycle, including lead generation, cold outreach, commercial proposals, deal closure, app setup, early partner performance, commission negotiation, and upselling promotional services. Own sales targets and collaborate with Account Management, Operations, Marketing, HQ, and regional teams. Use data and competitive analysis to build business cases and overcome objections.

Own the strategic and operational growth of a regional cluster of Italian cities. Responsibilities include expansion planning, partner acquisition and management, marketplace performance improvement, promotional planning, city-level reporting, and cross-functional coordination with Operations, Sales, Marketing, and account teams. The role also negotiates with partners, coaches colleagues, analyzes marketplace metrics, and travels regularly across the region for city and partner visits.

Support courier operations across an Italian macro-region by optimizing processes, analyzing KPIs, creating operational reports, executing improvement initiatives, and helping couriers resolve app, payment, and compliance issues. The role combines data analysis, process improvement, stakeholder support, and creative problem-solving to improve operational performance and courier experience.

Leads operational process optimization across Vendor and Rider Services. Responsibilities include documenting and improving Help Center content, analyzing workflows, managing optimization requests, implementing and evaluating new processes, conducting gap analyses, coordinating stakeholders, standardizing operations, sharing best practices, and providing performance updates. The role requires strong analytical, communication, organizational, presentation, stakeholder management, and process improvement skills.

Drive growth in Bucharest by identifying, pitching, negotiating with, and signing local restaurant partners. Maintain an accurate sales pipeline, manage CRM processes, oversee restaurant onboarding, and monitor partner performance during the first 30 days. The role requires resilience, organization, goal orientation, fast sales execution, and at least one year of sales experience, ideally in phone-based selling or working with SMEs.

Manage and grow a portfolio of Glovo partners through relationship building, business reviews, KPI reporting, promotional negotiations, marketing activations, content optimization, commission renegotiation, and churn reduction. The role focuses on improving partner performance, revenue, visibility, operational efficiency, and customer service while collaborating with internal teams.

Drive growth in Bucharest by identifying, pitching, negotiating with, and signing local restaurant partners. Manage and update the sales pipeline, oversee efficient restaurant onboarding, and monitor partner performance during the first 30 days. The role requires resilience in a high-volume sales environment, structured CRM-based process management, target orientation, and the ability to work independently in a hybrid setting.

Supports Portugal’s operations strategy and compliance team through data-driven analysis. Evaluates opportunities to improve partner operations, investigates fraud patterns, tracks KPIs, builds dashboards and analytical tools, and proposes initiatives to improve service performance. Collaborates with regional and global teams to execute operational projects and strengthen country strategy.

Manages and grows relationships with restaurant and vendor partners in Qatar. Responsibilities include partner retention, performance analysis, business reviews, account optimization, upselling, campaign coordination, contract negotiation, compliance, and cross-functional issue resolution. Uses sales and operational data to recommend improvements to menus, pricing, promotions, delivery logistics, and customer engagement.

Leads sales performance operations and strategy by monitoring KPIs, ensuring SOP compliance, producing performance reports, managing key account reviews, coordinating regional campaigns, and driving data-informed projects that improve sales effectiveness, engagement, and strategic partner relationships across regions.

Advises HR, People Operations, and leadership on German individual and collective employment law. Drafts and reviews employment documents, supports termination and labor disputes, negotiates with works councils, and advises on co-determination matters. Partners with HR, Legal, Data Privacy, Total Rewards, and Compliance to develop scalable, compliant practices. Monitors legal developments and translates them into practical guidance for the business.

Manage relationships and performance for Glovo’s top Specialties partners in Portugal. The role focuses on improving orders, users, revenue, promotions, retention, and delivery operations through data analysis and strategic advice. Responsibilities include conducting business reviews, gathering partner feedback, influencing stakeholders, and translating insights into product, marketing, and operational improvements. The role requires strong communication, project management, autonomy, analytical ability, and fluency in English and Portuguese.

Manages strategic client relationships, serving as the primary liaison between key accounts and internal teams. Develops customized solutions, negotiates services, monitors commercial and operational KPIs, prepares account reports and forecasts, and drives partner growth while balancing customer satisfaction with business objectives.

Drives regional logistics initiatives across EU markets, providing hands-on support during operational disruptions and growth opportunities. Improves delivery reliability, speed, and customer satisfaction by analyzing performance, developing solutions, and leading implementation in priority markets. Collaborates with local teams and regional specialists, manages cross-functional programs, presents recommendations to senior leadership, and travels extensively to address complex operational challenges.

Supports account management for grocery partners by tracking performance metrics, preparing reports and presentations, coordinating cross-functionally, and contributing to initiatives that improve partner and user experiences. This is a six-month full-time internship requiring business acumen, communication skills, data orientation, and English and Spanish proficiency.