Jobs at Delivery Hero

Lead Talabat Qatar's rider supply ecosystem, develop supply growth and forecasting, manage 3PL partnerships, set KPIs/SLAs, improve operational KPIs, implement processes and digital tools, coach operations teams, oversee equipment, and drive automation to sustain fleet growth and market leadership.

Lead product strategy and roadmap for GFS CRM and Cloud Kitchen Operations. Manage a small product team, partner with engineering, data and commercial teams, drive data-informed prioritization, define metrics, and deliver measurable outcomes (reduced prep and rider wait time, improved lead quality and orders). Build AI/ML lead-generation and optimize kitchen operations in a fast-paced, experimental environment.

Hunt, prospect, and close top-tier national partners in Spain. Build senior relationships, manage end-to-end sales cycles, negotiate contracts, onboard accounts, collaborate cross-functionally, report pipeline and represent Glovo at industry events.

Manage store inventory and replenishment by maintaining replenishment parameters, preparing demand forecasts, initiating and tracking orders, liaising with suppliers and category managers, and producing timely inventory and purchase forecast reports to prevent stockouts and overstock.

Lead local growth and engagement for Glovo users: define and execute marketing and trade strategies, run online/offline activations, analyze user data to optimize CAC and retention, manage partnerships, coordinate cross-functional projects, and report performance to stakeholders to meet customer and profitability OKRs.

Manage store inventory and replenishment by analyzing stock, maintaining replenishment parameters, preparing demand forecasts, initiating and tracking orders, liaising with suppliers, and coordinating with Category Managers to prevent stockouts and ensure accurate inventory records and reporting.

Manage SMB partner relationships to drive growth through data analysis, marketing campaign execution, operational compliance, invoicing resolution, and ad-hoc commercial projects. Collaborate with Commercial, Marketing, and Operations teams and use proprietary tools to scale partner performance.

Support monthly payroll administration and coordination with HR, Finance, Legal and outsourced providers; maintain employee files; answer payroll and benefits queries; assist with taxes, audits, and payroll-related changes to salary and benefits.

Support People Partners and managers across HR processes (onboarding, performance, engagement, workforce planning). Act as first point of contact for employee relations, drive engagement and development initiatives, analyze people data, maintain HR records, and ensure compliance with local labor laws.

Lead KPI-driven sales performance monitoring and SOP compliance; define projects to optimize key account growth; produce regular performance reports; execute regional campaigns; and build strong relationships with regional stakeholders to improve sales effectiveness and visibility.

Support monthly payroll processes across international markets: collect and validate payroll data, coordinate with HR/Finance/Legal and outsourced providers, handle tax questions, maintain employee records, administer compensation changes, and support benefits and compliance audits.

Ownership of city-level restaurant partner portfolios: build relationships, drive growth via promotions/marketing, optimize menu performance, renegotiate commissions, reduce churn, monitor KPIs, and improve partner operations.

Lead growth marketing strategy and execution for Taiwan: own demand generation, campaign performance, stakeholder alignment, weekly/monthly diagnostics, and vertical projects to drive active user growth.

Support monthly payroll lifecycle: collect payroll data, prepare and check payroll with outsourced providers, maintain employee and payroll files, assist with tax questions, coordinate between HR/Finance/Legal and providers, support employee inquiries, run compliance audits, and administer salary/benefit changes.

Lead customer feedback analytics focusing on NPS, resolution metrics, and VoC. Conduct deep-dive analyses across segments and journeys, surface root causes, build dashboards and alerts, and present actionable insights to leadership to improve customer satisfaction.

Lead regional marketing campaign strategy and execution to drive MAU and orders. Build regional campaign frameworks, optimize performance and budgets, manage vendors, coordinate annual campaign planning with local teams, and contribute to commercial growth targets.

Build and operate batch and historization data pipelines to support fraud prevention. Ensure point-in-time correctness, data quality, observability, and alignment with streaming (Flink) systems. Partner with Data Science and Fraud Ops to deliver scalable, production-ready data products for model training, inference, backtesting, and rule evaluation.

Lead strategic and operational growth for a cluster of Italian cities: drive expansion and coverage, acquire and grow partners, improve partner uptime and content quality, execute city promotional plans, run weekly business reviews, and coordinate cross-functional teams to deliver profitable, market-leading cities.

Manage supplier fill rates, delivery schedules, and DC/inventory operations; implement S&OP cycles and SKU-level supply plans; build dashboards and reports (Looker/Tableau/Excel); drive supplier performance, quarterly business reviews, and corrective actions to meet OTIF and fill-rate KPIs.

Own end-to-end growth of a regional cluster of cities: decide expansion, acquire and manage partners, improve partner uptime and content quality, run city-level promotions, coordinate cross-functional teams, and deliver weekly business reviews to achieve market-leading, profitable cities.