Jobs at Delivery Hero

Manage and grow relationships with restaurant partners in Italy. Provide strategic guidance, analyze data, improve profitability, drive revenue through promotions and menu optimization, and collaborate with Marketing, Operations, Finance, and Customer Service. Own partner onboarding from app setup through launch, ensuring operational and commercial success.

Manage and grow relationships with top restaurant partners, providing strategic guidance and data-driven insights to improve revenue, profitability, and operational performance. Responsibilities include partner communication, promotions, marketing activations, menu optimization, onboarding, revenue ownership, and cross-functional collaboration with Marketing, Operations, Finance, and Customer Service. The role requires Italian and English proficiency, analytical ability, strong organization, and experience in account or sales management.

Generates and qualifies B2B leads through cold calls, emails, and WhatsApp Business. Presents Glovo’s products and services, identifies client needs, nurtures prospects, schedules meetings for Sales Executives, reports pipeline results, and stays informed about product and pricing updates.

Generate and qualify new business leads through strategic outreach, cold calls, emails, and WhatsApp Business. Present Glovo’s products and services, identify client needs, nurture prospects, schedule meetings with Sales Executives, report performance, and stay informed about new offerings and pricing plans.

Designs, develops, and maintains complex distributed backend systems with emphasis on scalability, reliability, performance, cloud infrastructure, and software quality. Responsibilities include architecture evolution, code reviews, automated testing, CI/CD, monitoring, incident resolution, project delivery, cross-functional collaboration, and mentoring junior engineers. Partners with Product Management and international teams to deliver resilient, high-value solutions.

Own and evolve performance governance for a global shared service center, including KPI and SLA frameworks across P2P, O2C, and R2R. Ensure data integrity across ERP and BI systems, deliver actionable dashboards and reporting, identify performance risks, and quantify value from automation and process improvements. Partner with analytics, finance systems, and senior stakeholders to drive continuous improvement and data-informed decision-making.

Own and enhance the shared service center’s performance governance framework across P2P, O2C, and R2R processes. Establish KPI and SLA standards, ensure data integrity across ERP and BI systems, develop actionable reporting, monitor operational trends, and identify improvement opportunities. Partner with analytics and finance systems teams to improve dashboards, quantify automation value, and advise senior leaders on performance optimization and continuous improvement.

Manage a portfolio of 100+ SMB restaurant partners in Zagreb. Responsibilities include outbound calls and emails, relationship management, partner performance analysis, platform feature promotion, issue resolution with internal teams, and meeting engagement, activation, and revenue targets.

Own commercial performance analytics for Glovo’s XL business by building dashboards, trackers, and reporting tools; leading weekly, monthly, and quarterly performance reviews; monitoring KPIs and identifying trends; translating analysis into recommendations; and supporting budgeting, forecasting, and QBR processes. The role partners closely with commercial, finance, operations, and senior leadership teams while improving reporting processes and analytical infrastructure.

Manage and grow relationships with Glovo’s restaurant partners in Poland. Responsibilities include portfolio and KPI reporting, partner business reviews, promotional and advertising negotiations, marketing activations, menu optimization, exclusivity agreements, commission renegotiation, revenue growth, partner retention, and operational improvements. The role requires strong account management, sales, communication, analytical, and organizational skills, plus native Polish and advanced English.

Manage and grow strategic client accounts in foodpanda’s marketplace business. Responsibilities include expanding relationships, identifying business opportunities, achieving KPIs, growing account revenue and profit, negotiating commercial offers, implementing marketing initiatives, coordinating internal support teams, analyzing vendor performance, and preparing financial and performance reports.

Labels and reviews image, text, audio, and video data supporting search and recommendation systems. Maintains annotation accuracy and consistency, resolves discrepancies, and provides feedback to improve labeling guidelines. The role requires English and Spanish fluency, comfort handling large volumes of data, and availability for 20 hours weekly over six months.

Annotate and review image, text, audio, and video data supporting search and recommendation systems. Maintain labeling accuracy and consistency, resolve discrepancies with the team, and provide feedback to improve labeling guidelines. The role requires English and Arabic fluency, comfort handling large volumes of data, and availability for 20 hours weekly over six months.

Manage strategic merchant partnerships through joint business planning, quarterly reviews, commercial negotiations, portfolio growth, and monetization initiatives. Use Tableau, Looker, and Excel to identify performance gaps and develop data-driven solutions. Collaborate with Marketing, Operations, Sales, and Content teams on localized campaigns, catalog improvements, and customer experience enhancements while driving order volume, GMV, market share, and partner retention.

Drive regional advertising revenue growth across 16 markets by monitoring performance, setting targets, managing budgets and forecasts, supporting P&L reconciliation, accelerating underperforming markets, and coordinating Ads product rollouts. Partner with commercial, Finance, Product, and country teams to resolve operational challenges, improve adoption, and deliver regional revenue objectives.

Coordinate training rollouts and onboarding across CEECA BPO hubs, connecting QA data with targeted upskilling. Administer the Evolve LMS, monitor training completion and hours against budgets, coordinate schedules with WFM, support English content localization, empower local trainers, and conduct quality spot checks.

Coordinate training and onboarding across BPO hubs in the CEECA region, connecting QA insights with targeted upskilling. Administer the Evolve LMS, monitor training completion, hours, and budgets, coordinate scheduling with WFM, support content localization, and empower local trainers through delegation and quality spot checks.

The Engineering Manager will lead a team to innovate and deliver impactful software solutions while mentoring engineers and ensuring quality through agile practices.

Identify growth opportunities for accounts, analyze market data, develop strategic plans, communicate with teams, and ensure client satisfaction while achieving revenue targets.

Acquire and onboard new restaurant partners through cold calling, fieldwork, and presentations. Negotiate contracts, present packages, meet sales targets, monitor competitors, gather partner feedback, and coordinate with internal teams for successful vendor incubation.