Jobs at Delivery Hero

Support SEE Growth team by tracking growth KPIs, building and maintaining scalable reports/tools, enabling data access, running ad-hoc analyses, and driving marketing activations from analysis through execution.

Design, build, and productionalize deep neural ranking models (DCN-V2, MMoE, Two-Tower) for high-throughput low-latency search. Drive agentic/LLM-assisted experiment pipelines, own feature engineering, monitor model health and drift, collaborate with engineers and PMs, and mentor junior team members to improve ranking quality across global markets.

Manage workforce management tasks for the contact center: forecasting, scheduling, adherence monitoring, dialer and calling-list management, reporting/MIS, and coordinating with operations to optimize agent performance and productivity.

Lead payments product strategy and roadmap within a cross-functional team. Drive payment infrastructure, routing, gateway and APM integrations; optimize checkout experience and compliance (PCI-DSS, KYC/KYB, AML); use experimentation and analytics to measure impact; collaborate with design, engineering, data science, commercial and global stakeholders to launch and iterate high-impact consumer features.

Lead city-level commercial strategy and P&L, drive topline growth and profitability, manage cross-functional initiatives, build and coach a high-performing sales team, negotiate with vendors, monitor market dynamics, and champion AI and automation to improve productivity.

Manage and grow city-wide merchant accounts: acquire new clients, build strong relationships, negotiate contracts, drive month-over-month growth, forecast and report commercial and operational metrics, design marketing partnerships, and coordinate cross-functional execution.

Lead public affairs and sustainability efforts across the UAE: build government relationships, execute public affairs plans, manage corporate responsibility projects, align sustainability targets to standards, measure social impact, draft content, coordinate stakeholders, and support risk mitigation and events.

Lead month-end close reporting, forecast and business planning models. Produce executive-friendly financial reports and analyses, validate data, resolve anomalies, maintain P&L integrity, automate budgeting/reporting processes, and partner with Commercial, Operations, Marketing, and Q-Commerce on profitability, ROI, and cost optimization. Report to Finance Manager and provide ad-hoc high-stakes analytical support.

Lead local acquisition and retention projects end-to-end, adapt global growth playbooks to local markets, coordinate cross-functional campaign execution, track growth KPIs, report results to stakeholders, coach a junior growth analyst, and build/share best practices across regional teams.

Partner with senior leaders to translate strategy into HR initiatives, lead growth and reorganizations, own workforce planning, drive leadership development, succession planning, learning, employee relations, engagement, and support recruitment with People Acquisition. Act as a coach and advisor on complex HR matters.

Lead the Marketplace product portfolio: set vision and roadmap, define success metrics, run experiments, improve acquisition and onboarding, collaborate with design and engineering, align stakeholders, and deliver scalable user experiences.

Support and execute local food safety, quality and health & safety programs across multiple store locations. Conduct inspections, investigations, supplier audits, product testing coordination, recalls/withdrawals, and corrective action follow-up. Deliver training, maintain records, monitor regulatory changes, and report findings to stakeholders to ensure compliance with food safety and H&S standards.

Lead design, build, and productionize forecasting, recommendation, and optimization ML models for Quick Commerce. Drive ML platform strategy, implement best practices, collaborate cross-functionally, and scale mission-critical systems to improve vendor experience and supply chain operations.

Analyze QA workflows and BigQuery data to identify agent performance gaps and anomalies, automate processes, deliver actionable insights, and collaborate with leadership to improve QA, training, and agent effectiveness.

Monitor and evaluate sales calls and emails against QA standards, analyze trends and pain points, escalate risks and compliance gaps, provide targeted feedback to leaders, support coaching and enablement, participate in calibrations with BPO partners, and deliver market-level performance reporting.

Lead the development and management of consumer discovery products, improving user experience in finding food offerings through strategic roadmaps and metrics.

Sales Executives at Glovo are responsible for signing local stores, maintaining partnerships, achieving sales targets, and managing daily sales pipelines with support from a team.

Lead a 6-10 backend payments engineering team, balancing people leadership and technical depth. Drive delivery, architecture reviews, stakeholder alignment, hiring, on-call health, and engineering standards for payment systems at global scale.

As an Account Manager at Glovo, you'll build and maintain relationships with top partners, analyze their business performance, onboard new partners, and negotiate terms to drive business growth.

Support global strategy and operations for 70+ markets by defining priorities, leading budgeting and profitability processes, identifying and scaling best practices, translating data into actionable insights, and presenting recommendations to senior leadership while driving cross-functional projects to improve financial and operational performance.