Jobs at Delivery Hero

Provide 360° legal support to Glovo Romania (and Moldova): advise on launches and operations, ensure regulatory compliance (privacy, labor, regulated products), draft/negotiate contracts, liaise with authorities, and collaborate with local and HQ legal teams to resolve issues.

Partner to the GM to run Romania's operating cadence, drive cross-functional projects end-to-end, prepare leadership and regional/HQ materials, solve urgent operational problems, and hold leaders accountable. Own weekly/monthly reviews, build reporting to surface issues early, perform analysis and synthesis, and transition projects to BAU while acting as a trusted, execution-focused operator.

Own end-to-end sales for visibility assets: prospect, qualify, pitch, negotiate, onboard partners, meet monthly/quarterly targets, manage pipeline and forecasts, coordinate with internal teams, and monitor early partner performance.

Lead an Algorithmic Pricing engineering squad to deliver and maintain a low-latency, high-throughput pricing service. Manage engineers' development, own execution in iterative deliveries, partner with product for technical direction, own tech KPIs/metrics and ensure reliable, scalable, cost-effective solutions running on Kubernetes/AWS with microservices and event/API communication.

Manage the complete billing cycle for assigned accounts: generate invoices, process adjustments, maintain billing records and controls, monitor AR balances, apply payments, resolve billing inquiries within SLAs, support reconciliations and month-end, document processes, enable cross-training, and suggest improvements.

Manage relationships with partner restaurants, stores, and brands; onboard partners; negotiate promotions and contracts; analyze KPIs and prepare reports/dashboards; drive partner growth via marketing activations and menu optimization; gather partner feedback to inform product, marketing, and operations; collaborate with sales and cross-functional teams.

Manage end-to-end billing cycle and accounts receivable for assigned portfolios: generate invoices, process adjustments, apply payments, follow up on overdue invoices, maintain billing records, assist reconciliations and month-end close, resolve billing inquiries within SLAs, support process improvements and provide cross-trained backup coverage.

Field sales role responsible for building a pipeline and signing local stores and brands to the Glovo platform, managing onboarding, ensuring deal profitability, keeping CRM pipeline updated daily, and consistently exceeding revenue targets.

Engage inbound leads from restaurants and food businesses, convert leads to signed partners, maintain accurate sales and prospecting records, support vendor onboarding, encourage menu uploads, collaborate with onboarding teams, and consistently meet sales targets and contact SLAs while representing Talabat.

Manage full rider training lifecycle: onboarding, reboarding, SOP training, documentation, performance measurement, quality grooming, improvement plans, and reporting to reduce customer complaints.

Lead Glovo Italy's Supply Excellence team to drive operational efficiency, own supply metrics, analyze operations data, design and optimize processes, oversee courier supply health, and build and coach a team of operations analysts to improve service levels and profitability.

Own and develop global anti-fraud product features that balance fraud resilience, user experience and economics. Use data, ML/AI and distributed systems to inform roadmap, prioritize initiatives, support KPIs, and roll out scalable solutions across markets while collaborating with cross-functional stakeholders.

Support and maintain office network infrastructure (Wi‑Fi, IoT, SD‑WAN). Lead change requests and small-to-medium deployment projects. Configure multi-vendor hardware (Palo Alto, Fortinet, Extreme, Arista, Aruba), monitor security and performance, troubleshoot wireless issues, and use tools like Wireshark and PRTG. Work within ITIL change governance and write rollback plans.

Manage and grow relationships with partner restaurants in Oman through in-person visits, calls and emails. Optimize menus, transmission methods, promotions, ad sales and digitalization. Track account performance, update CRM (SalesForce.com), produce reports, renegotiate commissions, and coordinate cross-functional resolution to increase revenue and market share.

Perform partner-focused operational analysis, build and maintain dashboards and self-service visualizations, deep-dive into metrics using statistics, collaborate with commercial stakeholders to define optimizations, support recurring reporting processes, and track KPIs to enable data-driven decisions.

Support network engineering tasks including implementing standard change requests, monitoring and troubleshooting network/Wi‑Fi/ISP issues, maintaining network diagrams and IPAM, and learning multi‑vendor environments while following change management processes.

Drive end-to-end sales for visibility assets on the Glovo platform: qualify leads, pitch, negotiate, onboard partners, monitor early performance, meet monthly/quarterly targets, and coordinate with internal teams to resolve onboarding and activation issues.

Lead and grow the Herogen Tech Foundation team building a fully autonomous software delivery agent. Drive integrations (Slack, GitHub), expand agent capabilities and scope, improve code quality and build/runtime environments, and scale adoption to increase autonomous pull request volume while partnering with product and senior stakeholders.

Lead end-to-end brand marketing campaigns for the Hong Kong market, manage media and agency relationships, localize regional content, analyze campaign performance to optimize ROI, and collaborate with cross-functional teams to support promotions and launches.

Support the Commercial team by auditing partner store listings, managing content and operational quality checks, maintaining partner visibility, creating presentations and dashboards, and assisting senior Account Managers with growth strategies and share-of-wallet recovery.