Commercial Manager

Posted Yesterday
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Singapore, SGP
In-Office
Senior level
Big Data
The Role
Manage commercial aspects for DayOne's global data-centre customers: pricing, contract negotiation and risk assessment, deal committee approvals, sales support, forecasting, churn/renewal reviews, costing analysis, process improvements, and digitizing quotation workflows.
Summary Generated by Built In

Join DayOne – Shaping the Future of Data Infrastructure
DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started.
As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.
If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

About the role

The purpose of this role is to drive and manage commercial aspects of customer prospects across DayOne’s portfolio of data centres globally. You will be responsible for managing the profitability of DayOne’s customers, including reviewing, negotiating and overseeing contracts, pursuing new business opportunities and supporting sales and marketing strategies.

You must have a good knowledge of the ICT and data centre market and possess strong commercial acumen. This role will be based in Singapore.

Key Responsibilities

  • Lead strategic pricing for bids/RFPs and non-standard or complex products/solutions

  • Conduct commercial risk assessment for customer contracts and other strategic initiatives / investment. Work with all business units (eg legal) to review non-standard contracts or non-standard terms

  • Drive the review/approval process with Deal Committee for proposals that are non-standard/complex/capex-intensive

  • Provide support to Sales on commercial proposals (pricing and costing). Perform win-loss analysis.

  • Co-drive regular review of costing / pricing in the various markets with Sales and Product.

  • Co-drive the review the renewal / churn of service agreements / leases with Sales

  • Prepare Sales forecast and pipeline analysis

  • Proactively present suggestions for process/business improvements and assume accountability for implementation of relevant initiatives.

  • Drives the digitizing of commercial and quotation processes to improve efficiency

Qualifications and experience required

  • Bachelor’s degree in Finance, Accounting, Business, Economics, Engineering, IT, or a related field.

  • Minimum 6 years of relevant experience in business analysis, preferably in a data centre, IT infrastructure, telecommunications, or technology environment.

  • Detail-oriented, self-motivated, and capable of managing multiple priorities in a fast-paced environment.

  • Strong analytical and problem-solving skills

  • Strong commercial acumen

  • Financial knowledge to build business cases and financial models

  • Appreciation of technical knowledge of data centres, telecommunications and other technologies relevant to data centres

  • Strong stakeholder management and interpersonal skills

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint etc)

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.

Skills Required

  • Bachelor's degree in Finance, Accounting, Business, Economics, Engineering, IT, or related field
  • Minimum 6 years of relevant experience in business analysis, preferably in data centre, IT infrastructure, telecommunications, or technology environment
  • Detail-oriented, self-motivated, and capable of managing multiple priorities in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Strong commercial acumen
  • Financial knowledge to build business cases and financial models
  • Appreciation of technical knowledge of data centres, telecommunications and other technologies relevant to data centres
  • Strong stakeholder management and interpersonal skills
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint etc)
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The Company

What We Do

DayOne is a data center pioneer that develops and operates next-gen digital infrastructure for industry leaders who demand reliable, cost-effective and quickly scalable solutions. Our cutting-edge facilities empower hyperscalers and large enterprises to achieve rapid deployment and enhance connectivity, driving transformative engagement and innovation as we shape the future of industries. DayOne's data centers are located across key markets, including Singapore, Johor (Malaysia), Batam (Indonesia), Greater Bangkok, Hong Kong SAR, Tokyo, and beyond. Headquartered in Singapore, DayOne’s leadership team draws on over two decades of industry experience and a track record of building Asia's largest data center business. With DayOne, they have created the SIJORI (Singapore, Johor, and Riau Islands) market as a global data center hub. As demand for strategically located and customized data centers rises, DayOne's entrepreneurial spirit, customer-first strategy, deep local partnerships, and agile executional capabilities uniquely position us to power the growth ambitions of leading hyperscalers and large enterprises around the world.

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