Commercial Lines Account Manager

Posted 4 Days Ago
Be an Early Applicant
Coral Gables, FL, USA
In-Office
Mid level
Insurance
The Role
Manages commercial insurance accounts by supporting clients and account executives, processing endorsements, policies, payments, renewals, audits, loss runs, and insurance documentation. Reviews market quotes, prepares renewal and new-business proposals, presents coverage options, coordinates policy binding, and resolves client or insurer inquiries. Requires commercial lines insurance knowledge, Florida licensing, customer service skills, and proficiency with Microsoft Office; EPIC experience is preferred.
Summary Generated by Built In

ABOUT HUB INTERNATIONAL: 

HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. 

WHAT WE OFFER YOU: 

At HUB we believe in investing in the future of our employeesOur entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organizationWe offer: 

  • Competitive salaries and benefits offerings 

  • Medical/dental/vision insurance and voluntary insurance options 

  • Health Savings Account funding 

  • 401k matching program 

  • Company paid Life and Short-Term Disability Plans 

  • Supplemental Life and Long-Term Disability Options 

  • Comprehensive Wellness Program 

  • Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off 

  • Great work/life balance, because that’s important for all of us! 

  • Focus on creating a meaningful environment through employee engagement events 

  • The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry! 

  • Growth potential - HUB is constantly growing and so can your career! 

  • A rewarding career that helps local businesses in the community 

  • Strong community support and involvement through HUB Gives  

SUMMARY:

The Account Manager will have an assigned book and provide support to clients and the Account Executives as needed, in obtaining, maintaining, and servicing commercial lines accounts. This position requires to meet the overall needs of the clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Prepare renewal submissions, submit to markets, compare quotes to then present the best options to our clients.
  • Prepares client renewals including proposals and presentations.
  • Processes endorsements across several different lines of insurance by adding/deleting vehicles and drivers, mailing addresses, contact information, premise addresses, etc.
  • Generates proof of insurance for insureds, mortgages, and lessors
  • Retrieves policy documentation from various insurance portals
  • Handle cancellations
  • Answers insurer’s inquiries and addresses concerns
  • Process final audits
  • Monitor pre-renewal process including loss run requests
  • Drafts and sends close out letters
  • Provides client support with all levels of client’s decision-makers as well as the day-to-day technical client representatives.
  • Oversees all aspects of servicing the account and client satisfaction

REQUIREMENTS:

  • Must have a valid Florida 2-20 license
  • Minimum 2 years of experience in insurance client support
  • Excellent customer service and good work ethic

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Strong technical knowledge of coverage in all commercial lines insurance
  • Knowledge of EPIC system a plus
  • Knowledge of commercial lines insurance and products
  • Ability to work independently but also assists members of the team
  • Maintains a professional attitude under pressure
  • Strong sense of accountability
  • Strong Microsoft Word, Outlook and Excel knowledge

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

Required Education: Some college (no degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Skills Required

  • Valid Florida state 4-40 insurance license
  • Florida 2-20 insurance license
  • 1-2 years of experience in insurance client support
  • Strong technical knowledge of commercial lines insurance coverage
  • Knowledge of commercial insurance and products
  • Excellent customer service skills and professional communication
  • Ability to work independently and support team members
  • Knowledge of EPIC system
  • Strong Microsoft Word, Outlook, and Excel skills
  • Some college education

HUB International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HUB International and has not been reviewed or approved by HUB International.

  • Flexible Benefits Flexible spending accounts and pre-tax commuter programs are available, alongside a broad menu of voluntary options such as legal plans, accident coverage, and group auto/home insurance.
  • Healthcare Strength Health, dental, and vision coverage are offered with multiple medical plan options, complemented by life and disability coverage and a dedicated wellbeing program with activities and tools.
  • Retirement Support A retirement savings plan is provided with a discretionary company match and access to financial planning assistance tools.

HUB International Insights

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The Company
HQ: Chicago, IL
10,055 Employees
Year Founded: 1998

What We Do

Hi, we’re HUB. We advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy. So you’re ready for tomorrow. About Hub International Headquartered in Chicago, Illinois, Hub International Limited (Hub) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, Hub’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.

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