Jobs at Zip

Coordinate high-volume interviews and manage recruiting calendars, candidate communications, interviewer and hiring manager experiences, and recruiting systems in Ashby. Improve processes, resolve scheduling issues, handle confidential information, and contribute to sourcing, reporting, referrals, candidate surveys, and other recruiting projects. The role partners closely with recruiters and hiring managers in a fast-paced environment.

The Strategic Account Executive will manage the complete sales cycle, focusing on high-revenue enterprises, sourcing new business, and acting as a strategic advisor to clients while utilizing sales tools for engagement and pipeline management.

Design and build scalable developer-platform architecture, tooling, frameworks, CI pipelines, testing systems, and deployment processes. Lead initiatives that improve engineering velocity, reliability, code quality, and customer experience. Drive adoption of AI-assisted development tools, optimize development workflows, modernize legacy patterns, and establish release safeguards such as canaries, traffic replay, and enterprise feature bundling.

Leads high-priority product programs from strategy through launch, rollout, adoption, and post-launch measurement. Owns product planning and roadmap cadences, builds integrated program plans, aligns Product, Design, and Engineering teams, manages dependencies and risks, facilitates executive decision forums, and develops scalable operating systems. The role requires strong cross-functional leadership, communication, and experience managing complex product launches or multi-quarter programs.

Own post-sales strategy and operations for the Customer Success organization. Lead planning, segmentation, book design, forecasting, reporting, operating cadences, renewal and churn reviews, and executive business partnerships. Drive cross-functional GTM initiatives across Sales, Marketing, Product, Finance, and Support. Use SQL, spreadsheets, and BI tools to analyze performance, improve coverage models, and develop customer retention and expansion processes.

Own post-sales strategy and operations for Customer Success, including account segmentation, book design, forecasting, metrics, reporting, operating cadences, and executive business partnership. Lead cross-functional GTM initiatives across Sales, Marketing, Product, Finance, and Support. Analyze data using SQL, spreadsheets, and BI tools to improve retention, expansion, account health, coverage models, and customer outcomes.

Own strategy and operations for the Solutions Engineering organization, including capacity planning, coverage models, hiring and ramp planning, compensation, metrics, reporting, and operating cadences. Partner with executives and cross-functional GTM teams to solve complex problems, drive strategic initiatives, improve enablement, and optimize technical sales motions. Use SQL, spreadsheets, BI tools, and GTM systems to generate insights and improve revenue execution.

Lead the vision, strategy, and end-to-end development of Zip’s Contract Orchestration product. Build AI capabilities for contract analysis, redlining, generation, routing, metadata extraction, and quality evaluation. Partner with customers, engineering, design, legal, procurement, finance, and suppliers to improve contract workflows, cycle times, visibility, and compliance. Own product quality, lifecycle strategy, user research, prioritization, and cross-functional alignment.

Software Engineer Interns will design and build reliable web products, scalable frontend applications, and APIs. They will write maintainable code, collaborate with product and customer-facing teams, understand requirements, and ship features used by Zip customers. The role includes mentorship, exposure to complex technical challenges, and work across frameworks, architecture patterns, and programming languages. Internships are full-time and hybrid at Zip’s San Francisco headquarters during Summer 2027.

Build Zip’s core products and architecture, designing reliable features, scalable frontend applications, and APIs for a web-based enterprise procurement platform. Collaborate with product and customer-facing teams to understand requirements and deliver maintainable solutions. The role involves solving complex technical and product challenges while learning new frameworks, architecture patterns, and programming languages with mentorship from an experienced engineering team.

Generate new business through high-volume outbound prospecting, including cold calls, email, social media, and campaigns. Research target industries and buyer personas, qualify opportunities, schedule discovery meetings, maintain prospect data, and collaborate with Account Executives to build pipeline. The role requires meeting activity and pipeline goals, developing market expertise, adapting to evolving processes, and working onsite downtown four to five days per week.

Lead onboarding and end-to-end implementation of Zip’s procurement platform for new customers. Responsibilities include gathering requirements, configuring procurement processes, training stakeholders, managing implementation projects, collaborating with product and engineering teams, setting customer expectations, and improving post-sales processes to accelerate time to value.

Drive enterprise SaaS sales from prospecting through closing, serving as a trusted advisor and product consultant. Build pipeline through BDR leads, marketing opportunities, networking, and outbound prospecting. Become an expert in Zip’s procurement platform and market, conduct value-based sales cycles and demos, and help shape sales processes and team culture in a rapidly growing startup.

Lead strategy and execution to expand Zip into new markets and product verticals. Identify and validate high-impact use cases, run rapid experiments and customer research, and launch scalable enterprise-ready offerings. Align GTM, enablement, and sales, and maintain strong customer relationships to drive product-market fit and growth.

Serve as Zip's Procure-to-Pay (P2P) subject-matter expert supporting sales cycles, solution design, product-roadmap alignment, enablement, marketing content, and customer escalations to drive enterprise wins and upsells.

Partner with GTM leaders to build and own financial models, forecasts, and KPI frameworks. Analyze revenue, expenses, headcount, cash flow, and retention to inform resource allocation and strategic decisions. Prepare board and investor materials, support executive decision-making, and assess ROI of GTM projects to optimize growth and spend efficiency.

Lead global workplace operations by building scalable systems, vendor strategy, budgets, and playbooks. Manage distributed onsite teams, oversee facilities maintenance, security, and incident response, and continuously improve operational metrics to deliver a consistent employee experience across locations.

The Solution Engineer will serve as the technical pre-sales contact, demonstrating value to prospects, driving sales collaboration, and ensuring customer success with the Zip solution suite.

As a Software Engineer, Frontend, you will design and build reliable and scalable user-facing applications, collaborating with cross-functional teams and writing maintainable code.

As a Commercial Account Executive at Zip, you will leverage your sales expertise to manage BDR leads, develop customer relationships, and become a product expert, while helping shape the sales process in a fast-paced startup environment.