Jobs at Zip

Build and operate demo environments, datasets, scripts, and self-service tooling for pre-sales. Automate demo asset generation and validation with LLMs and Playwright, design agentic workflows, and align demos with product releases while enabling SEs to run consistent, reproducible demos.

Outbound-focused Business Development Representative generating pipeline through cold outreach, account research, and qualification. Partner with Account Executives and VP of Sales to set high-value meetings, meet activity and pipeline targets, and develop market expertise. Fully in-office role requiring German fluency and strong sales aptitude, with opportunities for growth into sales roles.

Prospect outbound leads through cold outreach, qualify opportunities, and set high-value meetings with Account Executives. Research target markets and personas, manage prospect database, hit activity and pipeline metrics, and work in-office supporting EMEA sales.

Lead and own success for Zip's largest, most complex enterprise implementations. Design scalable delivery methodologies and governance, mentor implementation leaders, align cross-functionally with Sales/Product/Engineering, and ensure project health, risk mitigation, and high customer satisfaction and retention.

Lead Business Intelligence and GTM Data Science to define Zip's data strategy, build a single source of truth and executive/GTM dashboards, enable AI data foundations, partner with Product Data Engineering, hire and scale the analytics team, and deliver automated executive and board reporting.

Lead scaling of Zip's Business Value function by building systems, tooling, and data infrastructure for ROI modeling, benchmarking, and reporting. Produce C-suite level business cases, create self-serve go-to-market tools, stand up intake/triage/reporting workflows, and advise GTM, Product, and Enterprise teams to operationalize value generation.

Design, standardize, and maintain scalable Workday Financials and procurement integration templates. Partner with Engineering, Product, and pre-sales to convert bespoke customer implementations into reusable assets, document best practices, troubleshoot integrations, and drive consistency across ERP integration workflows.

As a Payment Operations Specialist, you will provide customer support regarding payment issues, ensuring timely resolutions and excellent client experiences while documenting processes for scale.

Implement and configure Zip integrations for customers, designing integration architectures, building iPaaS-based connectors to ERP/P2P/CLM/TPRM and ticketing systems, validating requirements against APIs, testing and troubleshooting integrations, documenting solutions, providing status updates, and collaborating with product and engineering to improve processes and accelerate customer time-to-value.

Design and standardize SAP (ECC/S/4HANA) and Ariba integrations, create reusable integration templates, support pre-sales, translate complex customer implementations into scalable assets, collaborate with Engineering/Product/Design, and document best-practice solution consulting.

Design and standardize Jaggaer integrations and reusable ERP/integration templates, partner with Product and Engineering, support pre-sales, troubleshoot APIs, and scale integration best practices across customer implementations.

Manage and grow enterprise accounts (Global 2000) by driving renewals, upsells, and retention. Partner with Customer Success to monitor health, negotiate multi-year contracts, evangelize product value, and help build the Enterprise Account Management playbook.

Design, standardize, and maintain scalable SAP (ECC/S/4HANA) and Ariba integration templates. Collaborate with Engineering, Product, and Design to convert bespoke customer integrations into reusable assets, support pre-sales, document best practices, troubleshoot integrations, and build multi-ERP expertise to improve Zip's integration architecture and implementation consistency.

Design, standardize, and maintain SAP (ECC/S/4HANA) and Ariba integration templates; translate complex customer environments into reusable integration assets; support pre-sales and partner with Product and Engineering to ensure scalable, repeatable ERP implementations.

As an Enterprise Account Manager, you'll drive sales and customer success for Global 2000 companies, leveraging SaaS technology and your negotiation skills to maximize contract value and customer retention. You'll also help shape the sales process and promote the Zip platform.

As an AI Forward Deployed Engineer, you will embed with strategic accounts to build AI solutions that address procurement challenges, while managing customer relationships and delivering outcomes.

Design and standardize scalable SAP (ECC/S4HANA) and Ariba integrations, create reusable integration templates and data mappings, support pre-sales architecture, drive technical best practices, and partner with Product and Engineering to ensure consistent, repeatable enterprise implementations.

The role involves closing enterprise-level SaaS sales, becoming a product expert, utilizing sales intelligence tools, and adapting sales processes in a fast-growing startup environment.

Manage day-to-day London office operations on a one-year contract: maintain shared spaces, handle supplies and deliveries, coordinate vendors and building management, support events and guest experience, manage room bookings and facilities requests, and partner with internal teams to improve workplace processes.

The Enterprise Solution Engineer at Zip will lead pre-sales technical efforts to help prospects understand and implement the Zip solution suite, collaborating with sales teams and ensuring smooth transitions to post-sales support.