Jobs at Zip

As a Senior Software Engineer for Internal AI, you will build and oversee central platform capabilities for non-software engineering teams, ensuring application-level standards and efficient communication with core Engineering.

As a Software Engineer at Zip, you'll design and build core products and features, collaborate with teams, write high-quality code, and develop AI-driven features while tackling complex technical challenges.

As a Software Engineer at Zip, you'll design and build core products, collaborate with cross-functional teams, and write high-quality code for web applications and APIs.

The Director, Payment Operations will lead the Payment Operations team, manage payment incident responses, oversee operations, and ensure exceptional customer service. The role involves cross-functional collaboration and driving continuous improvements in payment systems.

As a Software Engineer on the Identity team, you'll develop identity products like authentication and account security, work on customer requirements, and build scalable applications.

The Customer Marketing Coordinator focuses on sourcing speakers for events, supporting review site strategies, creating customer stories, and managing customer gifting logistics.

As a Software Engineer Intern, you will work on core products at Zip, building reliable and scalable features, writing quality code, and collaborating with teams.

Lead onboarding and implementation for new enterprise customers, ensuring effective use of the product and managing ongoing project requirements. Collaborate with product teams and improve post-sales processes.

The Manager of Business Development will lead a team generating outbound interest, mentoring BDRs, and collaborating with sales leadership to achieve quotas.

As a Senior Product Manager, you will own core capabilities related to security, identity, and permissions, collaborating with engineering and design teams to enhance product experiences for enterprise clients.

Lead GTM operations, drive strategic planning and execution across Sales and Marketing, using data analysis to enhance GTM performance and support revenue growth.

Manage enterprise customer relationships, drive procurement success, advise on product adoption, and enhance customer satisfaction through collaboration and problem-solving.

The Strategic Account Executive will manage the complete sales cycle, focusing on high-revenue enterprises, sourcing new business, and acting as a strategic advisor to clients while utilizing sales tools for engagement and pipeline management.

Own and scale operational infrastructure for the Customer Support team: administer support tooling (Zendesk), build automations and routing, design dashboards and reports, perform capacity planning, and create workflows. Partner across Support, Customer Success, Engineering, and Technical Support to optimize processes and metrics using SQL, BI tools, and AI tooling.

The Strategic Account Executive will manage the entire sales process in global enterprises, engage C-level executives, and drive new business while acting as a strategic advisor to clients on procurement challenges.

The Strategic Account Executive will engage C-level executives, manage the sales cycle, drive business through strategic advising, and refine sales strategies for a hyper-growth startup.

The Tech Lead Manager will oversee the Core Infrastructure team, manage engineers, contribute to technical projects, and drive modernization and observability initiatives.

As a Senior Customer Success Manager, you will manage enterprise customers, drive procurement success, and improve customer engagement by providing guidance and education on Zip's platform.

Lead strategy and execution to expand Zip into new markets and product verticals. Identify and validate high-impact use cases, run rapid experiments and customer research, and launch scalable enterprise-ready offerings. Align GTM, enablement, and sales, and maintain strong customer relationships to drive product-market fit and growth.

Manage enablement programs for Go to Market teams, design learning experiences, analyze skills gaps, facilitate workshops, and measure program effectiveness.