The Commercial Disposition Analyst will be responsible for the disposition of all potential new accounts brought into the Commercial Division.
Responsibilities:
- Approve accounts for new and current customer for commercial installations, additional accounts/ locations, and wholesale applications.
- Communicate and partner with Credit Management Team for approvals.
- Keep accounts information update to date including the accounts approval, credit limits, contact information and collector number.
- Scan install applications and input sheets into system.
- Analyze accounts for any additional accounts that would need to be in association, create new associations as needed and previous annual wholesale agreements on existing accounts
- Analyze credit limits on accounts and associations.
- Estimate annual gallon usage for credit limits.
- Review commercial accounts for any past due balances.
- Review paperwork and create files for accounts for approvals
- Run Experian and property reports
- Submit bank inquiry requests and verify bank information of business by submitting bank inquiry requests.
Job Requirements
As a Commercial Disposition Analyst, you must be pleasant, professional and possess the ability to function equally well in both a team environment and independently. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customer and co-workers.
Specific qualifications in this role will include:
- Proven Credit and Collections experience required
- Proficient in Microsoft Office
- Excellent communication skills
- Ability to multi-task
- High School Diploma or Equivalent
- Must be able to work in a team environment as well as be able to resolve issues accurately and independently
- 1-2 years in a customer-facing role; prior experience in a customer service setting, preferred
Benefits:
As a Commercial Disposition Analyst you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization. Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
- Medical coverage (F/T staff)
- Dental coverage (F/T staff)
- Retirement Savings
- Plus more!
Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.
Skills Required
- Proven credit and collections experience
- Proficiency in Microsoft Office
- Excellent communication skills
- Ability to multitask
- High school diploma or equivalent
- Ability to work in a team environment and resolve issues accurately and independently
- 1-2 years of experience in a customer-facing role
- Prior customer service experience
What We Do
Star Group is a leading energy and related home services provider specializing in the sale of home heating products and services to residential and commercial customers. As the nation's largest retail distributor of home heating oil, they operate across the Northeast, Mid-Atlantic, and Midwest, offering a comprehensive suite of services including HVAC, propane, home security, plumbing, and appliance repair.
