Jobs at Star Group, LP

The Cybersecurity Analyst performs security monitoring, alert triage, incident response support, vulnerability and patch management, privileged access and endpoint security administration, compliance evidence collection, and security metrics reporting. The role maintains detection rules, investigates phishing and malware events, coordinates remediation, supports audits and access reviews, and improves security playbooks and processes. It requires hands-on experience with multiple security platforms, Windows and identity administration, scripting, networking, and occasional after-hours incident response.

Deliver and maintain learning programs for new and existing customer service representatives. Responsibilities include conducting orientation, identifying training needs, developing tailored curricula, facilitating classroom and virtual instruction, assessing effectiveness, managing training calendars and registrations in an LMS, and partnering with business leaders and subject matter experts to improve employee performance.

Acquire residential and small commercial energy customers within an assigned territory. Generate leads through canvassing, networking, referrals, events, real estate tracking, and company-provided opportunities. Manage sales activity in Salesforce, meet or exceed targets, and coordinate with delivery and service teams to support customer satisfaction. The role includes field work, territory travel, evening and weekend flexibility, and customer relationship development.

Provides second-tier technical support for more than 2,000 users across multiple sites in a Citrix environment. Resolves hardware, software, networking, mobile device, application, access, and connectivity issues; manages tickets, audits, inventories, mobile accounts, hardware procurement, and conference room technology. Conducts testing, trend analysis, root-cause investigations, and vendor coordination while supporting SOX and PCI compliance. Provides scheduled off-hours and weekend coverage and approximately 10% travel.

Collect outstanding residential account receivables through inbound and outbound calls. Negotiate payment arrangements, follow up on delinquent accounts, process phone payments, update credit files, respond to customer inquiries, and coordinate with internal departments to resolve issues.

Provide general office administration and compliance support including accounts payable processing, petty cash reconciliation, vendor statement reconciliation, mail and supply management, customer inquiries and payment processing, and other assigned administrative duties to support district and company policies.

Field-based entry-level sales role focused on generating residential and small commercial energy accounts through prospecting, referrals, events, and lead follow-up. Manage schedule, use CRM to track leads, collaborate with internal teams for onboarding, and provide consultative guidance on heating fuel options.