- Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximize revenue.
- Provide administrative support to the Commercial team, including preparing contracts, proposals, and sales presentations.
- Generate and develop sales leads and contact potential clients to build business relationships.
- Assist in the coordination of sales events, including trade shows, client meetings, and promotional events.
- Maintain accurate and up-to-date client databases and sales records.
- Respond to client inquiries and assist with booking reservations and event arrangements.
- Coordinate site inspection for potential clients and assist with venue tours as needed.
- Collaborate with other departments, including catering, banquets, and rooms division, to ensure seamless execution of events and bookings.
- Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
- Assist with the creation and distribution of marketing materials, including brochures, flyers, and promotional packages.
- Conduct research on market trends, competitors, and industry developments to support sales initiatives.
- Prepare and distribute sales reports and performance metrics to track progress towards goals.
- Assist in the development and implementation of sales strategies to drive revenue growth and meet targets.
Maintain a good working relationship with other departments, team member, and guests.
- Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business.
- Produce accurate and timely reports that meet the needs of the commercial team to include the reporting of appointments, calls made and business leads.
- Coordinate with the Teams for any assistance.
- Provide support to the Commercial Team as needed.
- Ensure cleanliness of the heart of Sales is maintained, desk is always kept tidy and organized.
- Adhere to the hotel’s security and emergency policies and procedures.
Perform any other duties assigned to you by your supervisor or Commercial Manager
QualificationsA Commercial Coordinator at Hilton Garden Inn is always working on behalf of our Guests and working with other Team Members to deliver outstanding results for the hotel. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- A passion for the hospitality industry with a demonstrated eagerness to exceed guest expectations.
- Fluent command of English, both written and spoken to meet business needs.
- Manage multiple projects.
- Ability to manage time, resources, and personnel effectively and productively.
- Strong inter-personality skills and result oriented, open to feedback with flexibility.
- Ability to work independently and self-motivated to achieve result.
- Knowledge of various computer programs, such as Word and Excel.
Skills Required
- Passion for the hospitality industry and eagerness to exceed guest expectations
- Fluent written and spoken English
- Ability to manage multiple projects
- Ability to manage time, resources, and personnel effectively and productively
- Strong interpersonal skills and results-oriented approach
- Open to feedback and flexible
- Ability to work independently and be self-motivated
- Knowledge of Microsoft Word and Microsoft Excel
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
