Commercial Account Executive

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Staines, Surrey, England
In-Office
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
We're putting AI to work for people.
The Role

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
We are looking to expand the Commerical UK business by adding an additional Account Executive. The role cover a number of ServiceNow client accounts and also require the candiate to drive new business sales revenue across a number of verticals (for example Business Serices, Life Sciences organisations between 1,500 to 6,000 employees). The role will require a strategic thinking, who is able to execute in quarterly, whilst building long term value for the client.
What you get to do in this role:
The Account Executive builds relationships across the clients in their territory, while achieving quarterly and annual sales quotas.

  • Develop and run a Sales strategy in the allocated territory with a target prospect list, and a regional sales plan
  • Collaborate with marketing, Channel Partner, Product teams and the ServiceNow Ecosystem to initiate marketing plans to increase growth
  • Qualify prospects and develop new sales opportunities and ongoing revenue streams
  • Own account engagement to ensure customer satisfaction and product adoption
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their Business roadmap


Qualifications
To be successful in this role you have:

  • 6+ years of experience as a Technology Account Executive (or equivalent) role, ideally with Software and SaaS sales experience.
  • Experience in the IT Service Management is a benefit.
  • Executive-level and C-suite relationship management experience
  • Evidence of achieving sales targets and buisiness growth
  • Strong collaboration skills, and the ablitiy to work in matrixed organisation, leveraging resources across multiple Business Unit and product specialists
  • Ability to provide transparency to sales process with excellent CRM hygiene and administration skills.
  • Travel: Client and partner facing meetings - 20-40%, and in some cases up to 50%


FD21
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

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The Company
HQ: Santa Clara, CA
28,000 Employees
Year Founded: 2004

What We Do

As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it).

With more than 8,100+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™.

Explore your future career with us, visit www.servicenow.com/careers.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Why Work With Us

By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company, you can grow your career faster.

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ServiceNow Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At ServiceNow, we lead with flexibility and trust. For some, home is the primary workplace. For those who come into a ServiceNow workplace, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.

Typical time on-site: Flexible
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