The Role
Manage cluster operations for residential rooftop solar projects by supervising project teams, setting KPIs, tracking milestones, reviewing bills of materials, coordinating cross-functional teams, supporting installations, managing customer escalations, and protecting delivery timelines and profitability. Additional responsibilities include installation crew onboarding, material planning, coordinator recruitment, and team development. Daily in-city travel and occasional intercity travel are required.
Summary Generated by Built In
About SolarSquare:
At SolarSquare we are building the Home-Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity. We are a full-stack D2C residential solar brand - designing, installing, maintaining (after-sales) and financing solar systems for home-owners across India.
In 3 years we have scaled to become the leading residential solar brand in India. We are obsessed with quality, customer service and innovating to make it simple for homes to switch to solar. We are looking for leaders to join us in this mission.
Know us a bit better through these links:
Techcrunch SolarSquare article
Elevation - Podcast with SolarSquare Founders
Startup by IIT Grads Helps Indian Homes Run on Zero Electricity, Earns Rs 200 Crore in Revenues
The Climate Conversations ft Solar Square
Elevation Capital - SolarSquare
Team Coordination:
Supervise daily operations of 2–3 Project Owners and 6–8 Project Coordinators. Define daily targets, track performance, and provide regular updates.
Operational Management:
Use tools like software or Excel to monitor and streamline execution processes.
Cross-functional Coordination:
Collaborate with internal teams such as Design and Customer Delight for smooth project execution.
BOM Review:
Analyze and validate Solar Bill of Materials.
Project TAT & Profitability:
Support the Customer Success Owner in achieving timely project delivery and maximizing profit margins.
Follow-ups & Escalations:
Ensure rigorous tracking of project milestones and stakeholder follow-ups.
Customer Relationship Management:
Handle queries, ensure smooth communication, and achieve customer delight.
Installation Monitoring:
Offer support to on-ground installation teams—both locally and across cities via remote monitoring tools.
KPI Management:
Set performance KPIs and ensure team adherence.
Team Development:
Encourage learning and development for continuous upskilling of the team.
Secondary Responsibilities:InC (Installation Crew) Onboarding & Training
Material Management:
Track procurement needs in coordination with the Purchase team.
Recruitment:
Support the hiring process for Project Coordinators when needed.
Key Competencies:Behavioral (Must-Have):Positive attitude & problem-solving approach
Ability to make tactical decisions under pressure
Strong communication skills (English, Hindi, and local language)
Team leadership and collaborative mindset
Behavioral (Good-to-Have):Experience with statutory compliance work
Technical (Must-Have):Proficiency in verbal/written communication
Expertise in solar technology & rooftop systems
Advanced MS Office skills (Excel, Word, PowerPoint)
Prior experience with operational monitoring software/tools
Technical (Good-to-Have):Experience in large C&I rooftop solar projects
Travel & Accommodation:Daily in-city travel required (own two-wheeler mandatory)
Occasional intercity travel based on project needs
Must arrange own accommodation
Skills Required
- Positive attitude and problem-solving approach
- Ability to make tactical decisions under pressure
- Strong communication skills in English, Hindi, and the local language
- Team leadership and collaborative mindset
- Proficiency in verbal and written communication
- Expertise in solar technology and rooftop systems
- Advanced proficiency in Microsoft Excel, Word, and PowerPoint
- Prior experience with operational monitoring software or tools
- Experience with statutory compliance work
- Experience in large commercial and industrial rooftop solar projects
- Own two-wheeler for daily in-city travel
- Arrange own accommodation
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The Company
What We Do
SolarSquare is India's most trusted and fastest growing residential solar company. We bring trust, transparency, financing and best-in-class after sales service to every home owner looking to go solar. Our aim is to become India's #1 rooftop solar brand and empower 100k homes to go solar by 2024.
