DY Cluster Operations Manager-AMC

Posted 9 Days Ago
Be an Early Applicant
Nagpur, Maharashtra, IND
In-Office
Entry level
Solar • Renewable Energy
The Role
Manage residential solar project execution across cluster operations, coordinating Design, Customer Delight, and other internal teams. Track milestones, follow-ups, escalations, customer queries, and performance KPIs. Lead and develop the team, support Project Coordinator recruitment, and use Excel and operational tools to streamline workflows. The role requires solar and rooftop-system expertise, strong communication in English, Hindi, and a local language, daily in-city travel on a personal two-wheeler, and occasional intercity travel.
Summary Generated by Built In
About SolarSquare:
At SolarSquare we are building the Home-Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity. We are a full-stack D2C residential solar brand - designing, installing, maintaining (after-sales) and financing solar systems for home-owners across India.

In 3 years we have scaled to become the leading residential solar brand in India. We are obsessed with quality, customer service and innovating to make it simple for homes to switch to solar. We are looking for leaders to join us in this mission. 
Know us a bit better through these links: 

Techcrunch SolarSquare article
Elevation - Podcast with SolarSquare Founders
Startup by IIT Grads Helps Indian Homes Run on Zero Electricity, Earns Rs 200 Crore in Revenues
The Climate Conversations ft Solar Square
Elevation Capital - SolarSquare

Key Responsibilities:Primary Responsibilities:

Operational Management:
Use tools like software or Excel to monitor and streamline execution processes.
Cross-functional Coordination:
Collaborate with internal teams such as Design and Customer Delight for smooth project execution..
Follow-ups & Escalations:
Ensure rigorous tracking of project milestones and stakeholder follow-ups.
Customer Relationship Management:
Handle queries, ensure smooth communication, and achieve customer delight.
KPI Management:
Set performance KPIs and ensure team adherence.
Team Development:
Encourage learning and development for continuous upskilling of the team.
Secondary Responsibilities:
Recruitment:
Support the hiring process for Project Coordinators when needed.
Key Competencies:Behavioral (Must-Have):
Positive attitude & problem-solving approach
Ability to make tactical decisions under pressure
Strong communication skills (English, Hindi, and local language)
Team leadership and collaborative mindset
Behavioral (Good-to-Have):
Experience with statutory compliance work
Technical (Must-Have):
Proficiency in verbal/written communication
Expertise in solar technology & rooftop systems
Advanced MS Office skills (Excel, Word, PowerPoint)
Prior experience with operational monitoring software/tools
Technical (Good-to-Have):
Experience in large C&I rooftop solar projects
Travel & Accommodation:
Daily in-city travel required (own two-wheeler mandatory)
Occasional intercity travel based on project needs
Must arrange own accommodation



Skills Required

  • Strong verbal and written communication skills
  • Fluency in English, Hindi, and the local language
  • Expertise in solar technology and rooftop solar systems
  • Advanced proficiency in Microsoft Office, including Excel, Word, and PowerPoint
  • Prior experience with operational monitoring software or tools
  • Own two-wheeler for daily in-city travel
  • Experience with statutory compliance work
  • Experience with large commercial and industrial rooftop solar projects
  • Ability to arrange own accommodation
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The Company
HQ: Mumbai
400 Employees
Year Founded: 2015

What We Do

SolarSquare is India's most trusted and fastest growing residential solar company. We bring trust, transparency, financing and best-in-class after sales service to every home owner looking to go solar. Our aim is to become India's #1 rooftop solar brand and empower 100k homes to go solar by 2024.

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