Exceptional Hospitality Starts with You
As a Cluster Chief Engineer, you will work closely with the Director of Engineering, supporting the oversight of the hotels’ buildings, facilities, engineering systems, maintenance, and repairs. In the absence of the Director of Engineering, you will assume responsibility for leading the Engineering Department and ensuring the smooth and efficient continuation of all engineering operations. Through operational excellence, you will spread the light and warmth of hospitality by creating safe, comfortable, and memorable experiences for every guest.
ResponsibilitiesHere's what you'll do during a typical day:
- Team Member: Support the Dir of Engineering in leading, developing, and motivating the Engineering team through clear supervision, coaching, and performance support. Assist in delivering technical, compliance, and leadership development across the Engineering function. Reinforce a safety‑first culture, ensuring compliance with Hilton standards, Risk requirements, and all legal and regulatory obligations.
- Customer: Support reliable building performance to ensure high‑quality guest experience across all facilities. Act as an escalation point for complex engineering issues impacting guests, operations, or service continuity, as directed by the Dir of Engineering. Work closely with Operations and Commercial teams to coordinate engineering delivery in support of business and guest priorities.
- Owner: Assist in the preparation of annual engineering budgets and capital expenditure plans, including technical input and ROI support. Support the execution of preventive maintenance, asset protection, and room care programmes to maximize asset lifecycle and minimize risk. Monitor building systems, utilities, and plant performance, escalating trends, risks, and improvement opportunities.
- Community: Support Hilton sustainability, ESG, and energy‑reduction initiatives through effective engineering practices and operational controls. Assist in building strong working relationships with owners, contractors, authorities, and regional engineering teams. Promote a culture of collaboration, integrity, and corporate responsibility within the Engineering function and wider hotel community.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
- Recognized degree in a mechanical, electrical, or building services discipline, or equivalent professional qualification.
- Proven experience in senior engineering or Cluster Chief Engineer/assistant director‑level roles, with
hospitality experience strongly preferred. - Ability to obtain required local licenses; CPR/First Aid preferred.
Skills Required
- Recognized degree in mechanical, electrical, or building services discipline, or equivalent professional qualification
- Proven experience in senior engineering or Cluster Chief Engineer or Assistant Director-level roles
- Hospitality experience
- Ability to obtain required local licenses
- CPR and First Aid certification
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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Hilton Offices
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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
