Cloud Platform Lead Engineer (ML DevOps)

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Platform Engineer is a full stack engineer who builds the cloud application development and hosting platforms for Allstate. This role will have the primary accountability of owning, developing, implementing and operating Allstate’s Cloud platforms. This role will also encompass developing, building, administering, and deploying self-service tools that enable Allstate developers to build, deploy and operate cloud native applications. As a Platform Engineer Lead Consultant, they will be a team anchor for engineering teams primarily working in a paired programming team, collaborating with different team members. They anchor the shared and collective knowledge of the team about the system they own and manage. They will lead a team in engineering and building out new platform products and services. They will lead the team and ensure that SLAs are met in executing operational tasks to maintain the platform and servicing customer requests. They will lead the engineering practices to improve the efficiency of the system itself, and the efficiency of the team in running said system. They will serve as a team anchor and establish practices for paired programming, test driven development, infrastructure engineering, and continuous delivery on the team.

Key responsibilities

• Lead the design, build, and operation of cloud infrastructure supporting ML experimentation, training, and production deployments.

• Define technical direction and best practices for ML platforms, MLOps, reliability, and cloud infrastructure.

• Architect ML platforms for high availability, fault tolerance, and resiliency across supported environments.

• Establish and own observability standards, including metrics, logging, tracing, alerting, and SLOs for ML platforms.

• Build and oversee CI/CD pipelines and automation for infrastructure and ML workflows.

• Drive infrastructure-as-code, automation, and reliability standards across the platform.

• Proactively monitor, troubleshoot, and improve platform availability, performance, scalability, and recovery.

• Champion MLOps best practices including model versioning, validation, promotion, monitoring, and rollback strategies.

• Ensure platform security, compliance, and cost optimization.

• Partner with data scientists, ML engineers, and product teams to deliver reliable, self-service ML capabilities.

• Mentor engineers through design reviews, code reviews, and hands-on technical leadership.

• Contribute to roadmap planning, prioritization, and execution aligned with business and customer needs.

• Participate in agile ceremonies and drive continuous improvement across the team.

Qualifications

• Proven experience leading cloud platform or infrastructure initiatives.

• Strong hands-on experience with cloud platforms (Azure, AWS, and/or GCP).

• Deep knowledge of infrastructure as code, automation, CI/CD, and reliability engineering.

• Experience designing highly available and resilient distributed systems.

• Experience with ML platforms or MLOps tooling (e.g., MLflow, Kubeflow, Azure ML, SageMaker, Vertex AI).

• Familiarity with observability tools (e.g., Datadog, ELK, New Relic, Prometheus).

• Ability to influence technical direction and collaborate across teams.

• Strong communication skills and a leadership mindset.

Experience

• 6 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Skills

Amazon Web Services (AWS), Cloud Computing, Cloud Engineering, Cloud Management, Cloud Software, Cloud Technology, DevOps, Google Cloud Platform (GCP), Lead Engineering, Microservice Framework, Microsoft Azure, Python (Programming Language), Python Software Development, Terraform, Terraform (Software)

Compensation

Base compensation offered for this role is $110,000.00 - $160,000.00 annually and is based on experience and qualifications.
*** Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e., commission, bonus, etc.) as applicable for the role.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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