We are hiring Senior Cloud Operations Engineer
Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for a Senior System Ops Engineer with about 5-6 years of experience in Windows and SQL/SSMS Administration to join the Cloud Services Team. In this role, you will be part of the Cloud Operations team responsible for ensuring seamless delivery and security of cloud services for clients by Monitoring, configuring, maintaining, upgrading, and troubleshooting systems.
What You'll Do
- Maintain and administer Applied Cloud services, including software updates, installations, problem investigation, resolution, and escalation.
- Collaborate with Development, Support, and Implementation teamsto ensure the best possible client experience.
- Develop and maintain policy and procedural documentation.
- Work closely with other Cloud Services groupsto resolve issues and assist with configuration changes and testing.
- Perform SQL tasks, such as database backups, restores, VEEAM based backups, SQL Updates, Upgrades, and running scripts.
- Undertake additional dutiesas assigned by the immediate manager or management team.
What You'll Need to Succeed
We're looking for someone who:
- From Tuesday to Saturday and Timings will be 7am to 4pm.
- Shift timings and Working hours may change in line with Organization requirements
Your experience should include some or all of the following:
- System Administration:
- Proficient in SQL Server Management Studio (SSMS) for routine database administration tasks.
- Assist with the installation, configuration, and maintenance of Windows servers and workstations.
- Support the operation of SQL Server databases, including basic performance tuning and optimization.
- Database Management:
- Perform regular backups and restores for SQL databases.
- Monitor database performance and assist in troubleshooting issues.
- Technical Support:
- Provide technical support for Windows, SQL, and SSMS-related issues.
- Assist in resolving technical problems and escalate complex issues to senior team members.
- Coordinate with software vendors for basic support and troubleshooting.
- Incident and Problem Management:
- Assist in managing and resolving incidents and problems related to IT operations.
- Participate in developing and implementing incident response plans.
- Help analyze root causes and implement preventive measures.
- Documentation and Reporting:
- Maintain documentation of systems, processes, and procedures.
- Generate reports on system performance and incidents.
- Ensure documentation is up-to-date and accessible to relevant stakeholders.
Please share your CV to [email protected] / [email protected]
Top Skills
What the Team is Saying
What We Do
Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other, too. At Applied, we have a mission and a vision that guide us, values that anchor us, and a determination to achieve that propels us forward. We push the boundaries of innovation to solve the biggest challenges in insurance – helping us earn the title of indispensable partner from our customers. Our teammates show up as they are, creating an authentic environment that fosters collaboration, curiosity and connections – and one that doesn’t waste time on the unnecessary confines of corporate bureaucracy or hierarchy. No matter the role or title, you have a voice at the table, space to work hard and achieve, and unending opportunities to be a great teammate.
Why Work With Us
Our commitment to you is simple: when you bring your best, we promise you a place where amazing career moments are made possible.
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Applied Systems Teams
Applied Systems Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Applied, we trust that our people will achieve the outcomes and deliver high-impact results to our customers, in whatever way - hybrid, in-person, or remote - that works best for them.
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