Cloud DevOps Engineer

As a Cloud DevOps Engineer supporting the Enterprise Access Management (EAM) Team, you'll help ensure the reliability, scalability, and ongoing evolution of Southwest's core Ping infrastructure within AWS. This role strengthens the Team's ability to deliver secure authentication and Single Sign-On services that support a seamless user experience while driving infrastructure resiliency, operational stability, and application reliability. You'll contribute to technology upgrades, technical debt remediation, cost optimization initiatives, and strategic enhancements designed to reduce application impact and improve service performance. By expanding the Team's capacity and providing critical engineering support, you'll help accelerate infrastructure management efforts and ensure the continued success of key identity and access management platforms.

Additional Details

• This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington, Wyoming, and Puerto Rico. 

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 
 

Responsibilities

• Operate in a DevOps culture and team, responsible for architecture, design, development, implementation, and ongoing operations of new and emerging technology platforms

• Implement automation tools and frameworks for automatic code deployment (CI/CD)

• Lead the design, development, and evolution of cloud infrastructure

• Establish and/or follow procedures and standards to ensure high quality and quantity of work

• Establish or follow prioritization processes to drive work and has a sense of urgency about getting work completed

• Consult with stakeholders to specify requirements and solutions which address business challenges and opportunities

• Serve as a subject matter expert in cloud infrastructure, performing design reviews and consulting with your teams to ensure design best practices

• Maintain business continuity and disaster recovery processes

• Participate in system and acceptance testing to ensure that systems are functionally appropriate, technically sound, and well-integrated

• Test and implement system and enhancements using techniques that preserve system integrity

• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Knowledge of AWS Infrastructure as a Service Automation tools like Cloud Formation

• Knowledge of AWS compute, data sources, security technologies

• Knowledge of infrastructure-as-code (IAC)

• Skilled in deployment strategies using Docker for containerization

• Skilled in monitoring tools

• Ability to mentor and guide team members' learning, including introducing new ideas and technologies

• Ability to anticipate business needs and lead a team towards identifying and solving cross-domain problems

Education

• Required: High School Diploma or GED

• Required: Bachelor's degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience

Experience

• Required: Intermediate-level experience, fully functioning broad knowledge in Cloud software or DevOps

• Preferred: Experience with technical tools such as Docker, Serverless, ECS, EKS, and Terraform

• Preferred: Experience with Gitlab

Licenses/Certifications

• N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

• Ability to communicate and interact with others in the English language to meet the demands of the job

• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

• Must be at least 18 years of age

• Must be able to comply with Company attendance standards as described in established guidelines

• Must be able to travel and /or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary
   

Pay & Benefits

• Competitive market salary from $127,880 - $133,200 per year* depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) 

• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** 

• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** 

• Competitive health insurance for you and your eligible dependents (including pets) 

• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. 

• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount doesn’t guarantee employment for any particular period of time

**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company