Closing Assistant

Posted Yesterday
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Hiring Remotely in United States
Remote
23-26 Hourly
Junior
Financial Services
The Role
Supports real estate closings and escrow teams by preparing, coordinating, and delivering accurate closing documentation. Gathers information from buyers, sellers, agents, lenders, and internal stakeholders; coordinates closing tasks; and ensures compliance with company policies, lender requirements, and applicable regulations. The role also provides administrative, operational, and customer service support while managing multiple priorities in a high-volume environment.
Summary Generated by Built In

Title Clearing & Escrow, LLC (TC&E) is a national title and escrow provider specializing in institutional real estate transactions. Based in Tulsa and part of The Fay Group, TC&E delivers comprehensive title solutions across the mortgage lifecycle – from due diligence and securitization to default support and loan modifications. TC&E’s services include title insurance, lien clearance, assignment processing, post-closing reviews, and borrower closings in all 50 states. TC&E also has decades of experience navigating the complexities of energy project and land use transactions nationwide. 

TC&E’s combination of local expertise and national reach allows us to offer clients a boutique experience backed by industry-leading compliance, technology, and turnaround times. We are trusted by investors to manage complex, high-volume portfolios and provide risk-mitigating curative services. As ALTA members, we adhere to the highest standards and work diligently to ensure clear, marketable titles. TC&E’s online tools and dedicated teams provide cost certainty, real-time data, and exceptional client service at every stage of a transaction. 

Reporting to the VP of Escrow, this position supports the successful execution of real estate closings by providing comprehensive administrative, operational, and customer service support to the closing and escrow teams. The role is responsible for ensuring accurate and timely preparation, coordination and delivery of closing documentation while maintaining full compliance with company policies, lender requirements and applicable industry regulations.

Additionally, this position collaborates closely with internal and external stakeholders to gather required closing information and assists in coordinating the tasks necessary to facilitate a smooth, efficient and positive closing experience for buyers, sellers, agents and lenders.

Qualifications Include:

  • High School diploma/ GED required
  • 1+ years of experience working in a title, escrow, mortgage or real estate environment
  • Working knowledge of title commitments, title searches, closing disclosures, EMDs and standard closing documents
  • Familiarity with lender requirements and escrow processes
  • Experience working with title production software preferred
  • Prior experience working in a fast-paced, high-volume work environment preferred
  • Solid skills and experience in MS Word, Excel and Outlook
  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Strong analytical skills
  • Solid decision-making abilities coupled with sound judgment
  • Strong time management skills
  • Ability to prioritize numerous tasks and manage shifting priorities
  • Client focused with strong execution skills and results orientation
  • High-level of precision with attention to detail and consistency 
  • Flexible, open to change, ability to learn new things quickly
  • Ability to work in a collaborative environment and provide guidance for working groups

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Featured Benefits

  • Medical, Dental and Vision Insurance
  • Company Paid Life Insurance
  • Disability Insurance
  • Pet Insurance
  • 401k Program with Employer Matching
  • 3 Weeks Paid Time Off (PTO)
  • Paid Holidays
  • Wellness Initiatives
  • Employee Assistance Program

Compensation

  • The hourly range for this position is between $23.00 to $26.00 hourly
  • This position is eligible for an annual discretionary bonus 

Fay Cares!

The Fay-Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • High school diploma or GED
  • At least 1 year of experience in a title, escrow, mortgage, or real estate environment
  • Working knowledge of title commitments, title searches, closing disclosures, earnest money deposits, and standard closing documents
  • Familiarity with lender requirements and escrow processes
  • Experience with title production software
  • Experience working in a fast-paced, high-volume environment
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Strong analytical skills
  • Sound decision-making and judgment
  • Strong time management and prioritization skills
  • Ability to manage shifting priorities and numerous tasks
  • Client-focused execution and results orientation
  • High precision and attention to detail
  • Flexibility and ability to learn quickly
  • Ability to work collaboratively and guide working groups
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The Company
HQ: Tampa, FL
412 Employees
Year Founded: 2008

What We Do

Founded in early 2008 to address challenges created by the growing housing crisis, our company is committed to providing innovative servicing solutions for both performing and non-performing mortgages. Until recently, the existing traditional mortgage servicers were adequately able to handle the mortgages under their care. The functioning premise of their servicing models was a high volume, low delinquency approach. However, in the last two years, due to many factors, residential mortgages have begun experiencing unprecedented levels of delinquency. As a direct result, many servicers quickly found themselves overwhelmed and unable to effectively manage the resulting complications. We conducted an exhaustive analysis of the existing mortgage servicing industry and gained valuable insight into the short-comings of current mortgage servicers. Realizing that even adapting an existing approach was wrought with immense challenges including legacy portfolio issues and unproductive corporate cultures, we decided to build a new model from the ground up, the focus of which would be to benefit both the homeowners and the lenders.

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