Jobs at Fay Servicing, LLC

The Special Loans Analyst I evaluates unique loan cases, reviews documentation, collaborates with teams, and ensures compliance while managing special loan accounts.

The VP, Investor Reporting leads the Investor Reporting department, focusing on driving revenue, operational enhancements, and compliance while managing teams and improving processes.

Support the Mortgage Servicing Rights investment strategy through pricing, trading, valuation, and portfolio management, collaborating with internal departments.

The Senior Business Strategy Manager will oversee projects to enhance revenue, streamline operations, ensure compliance, and implement technology solutions. They will track performance metrics and drive continuous improvement across departments.

The EVP, Portfolio Investments leads strategies for managing MSRs and oversees operations, aiming for financial targets while managing talent and compliance.

Lead planning, execution, and improvement of projects and strategies to drive revenue, cost savings, operational enhancements, and regulatory compliance. Define process and technology recommendations, track SLAs/KPIs, evolve strategy execution methodology, and collaborate with Policies & Procedures to ensure controls and adherence across assigned financial services groups.

Lead the Investor Reporting team to manage investor reporting and remitting, custodial accounts, MSP updates, and reconciliation exception clearing. Define and track SLAs/KPIs, execute process improvements, support contract review, drive projects and controls, and mentor staff to improve departmental efficiency and compliance.

Prepare, reconcile, and remit investor reporting for single-family mortgages (private label, agency, Ginnie Mae). Ensure timely, compliant reporting per investor guidelines, enhance procedures, and use Black Knight MSP for operational processing.

The Sr. Business Controls Manager oversees risk assessments, enhances operational processes, collaborates on issue management, and implements control improvements across business units.

The Associate in MSR Trading will assist in pricing, trading, valuation, and portfolio management of Mortgage Servicing Rights. Responsibilities include cash flow modeling, analytics, and collaboration with finance and capital markets teams to optimize investments.

Responsible for soliciting new residential mortgage business, educating clients on mortgage solutions, and maintaining compliance. Works in a call center environment with provided and self-generated leads.

The Business Support Analyst II manages and enhances audit processes, reporting, and data-driven insights to support business operations while ensuring compliance and improving quality controls.

The Senior Controller manages accounting operations, oversees financial reporting, liaises with auditors, and implements process improvements in a mortgage servicing firm.

The Senior Business Strategy Manager will enhance operational efficiency, define processes, support project execution, and drive revenue and cost savings across departments.