Clinical Trials - Client Services Project Manager II

Posted 9 Days Ago
Be an Early Applicant
São Paulo, BRA
In-Office
Junior
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
Manage clinical trial projects from study setup through completion, coordinating timelines, budgets, documentation, risks, quality requirements, and cross-functional activities. Serve as the primary client contact, maintain strong customer relationships, ensure timely delivery, support continuous improvement, and guide team members in a matrix environment.
Summary Generated by Built In

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
As a Client Services Project Manager II at Thermo Fisher Scientific's Clinical Trials Division, you will contribute to ensuring successful delivery of clinical trial projects and exceptional customer service. Working autonomously or supporting senior project managers, you will manage a portfolio of clinical trial projects, coordinating cross-functional activities from study setup through completion while serving as the primary point of contact for clients.
• Manage end-to-end project coordination, including study specifications, timeline development, budget management, and documentation
• Foster proactive communication and collaboration between internal departments and external clients
• Ensure timely delivery of services and products according to client requirements and quality standards
• Monitor project activities, identify and address risks, and implement solutions to keep projects on track
• Develop strong client relationships while representing their needs throughout internal processes
• Support continuous improvement initiatives and provide guidance to team members
REQUIREMENTS:
• Bachelor's Degree plus 2 years of experience, preferably in clinical trials or pharmaceutical industry
• Preferred Fields of Study: life sciences, healthcare business or related field
• Strong understanding of GMP/GxP requirements and quality management systems
• Excellent organizational and planning abilities with demonstrated experience managing multiple projects
• Advanced communication and presentation skills; able to effectively engage with clients and internal stakeholders
• Proficient in project management tools and MS Office applications (Excel, PowerPoint, etc.)
• Demonstrated financial acumen and budget management capabilities
• Analytical approach with ability to identify and address risks
• Detail-oriented with excellent documentation and process compliance skills
• Self-directed while collaborating effectively in a matrix environment
• English fluency required; additional languages beneficial
• Client-focused with demonstrated ability to build and maintain professional relationships

Skills Required

  • Bachelor's degree
  • 2 years of experience
  • Experience in clinical trials or the pharmaceutical industry
  • Strong understanding of GMP/GxP requirements and quality management systems
  • Experience managing multiple projects
  • Advanced communication and presentation skills
  • Proficiency with project management tools and Microsoft Office applications, including Excel and PowerPoint
  • Financial acumen and budget management capabilities
  • Ability to identify and address project risks
  • Documentation and process compliance skills
  • Ability to work independently and collaboratively in a matrix environment
  • English fluency
  • Additional language proficiency
  • Client relationship management skills
  • Life sciences, healthcare business, or related field of study

Thermo Fisher Scientific Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.

  • Retirement Support — Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
  • Healthcare Strength — Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
  • Parental & Family Support — Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.

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The Company
HQ: Waltham, MA
100,000 Employees

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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