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At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.
The Opportunity
As a Clinical Supervisor at our Littleton, New Hampshire urgent care clinic, you will play a pivotal role in ensuring day-to-day operational efficiency while contributing to the clinic’s long-term strategic goals within ConvenientMD.
The ideal candidate will have a strong background in healthcare operations, team leadership, and workflow coordination, and must hold an active clinical license as an RN, LPN, Medical Assistant, or EMT-B/Paramedic.
This is a dual-role position: in addition to practice supervisory responsibilities, you will be required to support clinical operations by working scheduled clinical shifts in your licensed role, actively practicing alongside your team as part of the clinical staffing model.
This is the perfect opportunity for someone who is looking for a company where their work is valued and recognized by leadership. If you are skilled in relationship building, are a strong team-player, and thrive in a fast-paced role where you’re balancing multiple responsibilities at one time, we encourage you to apply!
Your Impact
- Operational Supervision: Oversee and optimize daily clinic operations to ensure efficient and effective patient care.
- Assist with scheduling operations for the clinic, ensuring optimal utilization of resources and staff to meet patient needs.
- Collaborate with healthcare providers and support staff to maintain a high standard of patient service.
- Enforce clinic policies and procedures to ensure compliance with regulatory standards.
- Act as the point of contact for any patient feedback, working with the Medical Leadership team to address concerns.
- Place and manage orders for medical supplies, equipment, and other necessary materials in a timely and cost-effective manner.
- Coordinate with the finance department to track expenses related to supplies and ensure adherence to the budget.
- Team Leadership: Recruit, train, supervise, and engage clinic staff, fostering a positive and collaborative and supportive work environment.
- Support performance evaluations and provide ongoing feedback to enhance staff development.
- Foster teamwork and effective communication among all clinic team members.
- Strategic Planning: Collaborate with the Practice Manager and Regional Leadership team (Director of Operations & Medical Director) to contribute to the development and execution of strategic initiatives.
- Analyze market trends and competitive landscape to identify growth opportunities.
- Implement strategies to enhance the clinic's market presence and community engagement.
- Quality Assurance: Monitor and maintain compliance with quality standards, regulatory requirements, and accreditation criteria.
- Implement quality improvement initiatives to enhance patient outcomes and satisfaction.
- Communication and Collaboration: Partner with your Regional Leadership along with corporate resources to ensure effective communication and goal alignment.
Who You Are
- Team leader: Demonstrated success in mentoring and growing teams.
- Experience in similar roles: Demonstrated skills in medical supervision, human resources, and data analysis.
- Driven and self-motivated: Ability to work independently, possess a level of initiative and enthusiasm to help drive results.
- Effective communicator (written and verbal) and cross collaborator: Ability to establish and maintain positive relationships with team members and stakeholders across the organization.
- Knowledge of healthcare or adjacent industry: Familiarity with medical billing systems, basic medical coding, and basic medical terminology.
- Technically savvy: Experience with Microsoft Office, specifically SharePoint, Word, and Excel.
- Availability: Work in clinic Monday through Friday with a rotating on-call for weekends and flexibility to support the opening and closing of clinic regularly.
Bonus Qualifications
- Degree in degree in health management, health administration, nursing, business administration, or related field.
- Experience with When to Work, Clockwise, ADP, and Envi.
#INDPM1
- Collaborative team environment that encourages professional growth
- Urgent care services at no cost to our team members and their families
- Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
- 401k match after one year of service
- Access to our primary care (depending on location)
- Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
- Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- Active clinical license as RN, LPN, Medical Assistant, or EMT-B/Paramedic
- Experience in medical supervision and healthcare operations
- Team leadership experience including recruiting, training, and supervising staff
- Familiarity with medical billing systems, basic medical coding, and medical terminology
- Proficiency with Microsoft Office (SharePoint, Word, Excel)
- Availability to work in-clinic Monday through Friday, rotating on-call weekends, and support opening/closing
- Demonstrated skills in human resources and data analysis
- Degree in health management, health administration, nursing, business administration, or related field
- Experience with When to Work, Clockwise, ADP, and Envi
ConvenientMD Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ConvenientMD and has not been reviewed or approved by ConvenientMD.
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Wellbeing & Lifestyle Benefits — Free urgent care for employees (and in some cases family) and access to an Employee Assistance Program are called out, alongside perks like pet insurance and snacks. These offerings add day-to-day value beyond core medical coverage.
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Leave & Time Off Breadth — Paid time off and paid holidays are part of the package, and the company has noted increases to PTO. These elements broaden time-away benefits for many roles.
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Career-Linked Recognition & Rewards — CMD University provides paid MA and LXMO programs, CEU access, and structured clinical training and fellowships. Paid training supports advancement and skill development.
ConvenientMD Insights
What We Do
At ConvenientMD we’re on a mission to make good health more convenient for all. By putting people first, we can improve how patients and providers experience healthcare. Today, we are the leading urgent care provider in New England with over 40 clinics delivering high-quality care that saves people time and money. Looking forward, we are not only bringing our brand of urgent care to more cities and towns, but we’re also launching a more convenient and effective primary care. We feel a responsibility to protect the health of our communities, our employees, and our partners to help ensure as many as possible can prosper now and in the future.
