The Clinical Safety Specialist will work alongside other members of the clinical safety to manage the adoption of InterSystems’ Clinical Safety Management Framework to support the development and implementation of InterSystems’ products
Responsibilities:
The duties assigned include, but are not limited to:
- Provide the clinical safety assurance service across InterSystems’ products.
- Adapt and refine InterSystems’ Clinical Safety Management Framework and Plan for use
- Act as the escalation point for reported clinical safety issues.
- Create Safety Reports as appropriate from issues reported by Customers, Implementation and Support staff.
- Perform clinical safety assessments to investigate and assess clinical risk in good faith to support and improve patient safety
- The ability to work in a multi-disciplinary team including regional edition, implementation, and support.
- Deliver clinical safety training to internal and external groups.
- Participate in the Clinical Safety Group activities.
- Create and maintain Region, Project and clinical safety documentation.
- Provide clinical safety/ risk assessment advice at customer sites.
- Provide advice and bring experience to the customer and ISC team in terms of lessons learnt in the field particularly around clinical safety.
- Must be prepared to undertake the role of Clinical Safety Officer (where applicable) or act as Clinical signatory on behalf of InterSystems as required.
- Performs other related duties and activities as required.
Qualifications:
- Clinical qualifications (Doctor, Senior Nurse, Pharmacist or Allied Health Professional)
- Professional registrations
- 5-10 years of clinical experience
- Experience in a secondary care setting
- Possesses a strong grasp of the clinical workflow in the full range of inpatient settings (including accident and emergency, maternity, and operating theatres) and outpatient settings.
- Proven clinical stakeholder engagement, negotiation, and strong influencing skills.
- Ability to manage multiple tasks simultaneously and prioritize workload to meet demands.
- Exceptional problem solving and analytical skills.
- Excellent communication and presentation skills; multi-lingual as required depending on location
- Demonstrable experience of involvement in Clinical Governance activities
- Implementation of successful clinical risk management activities.
- EMR/ HIS Experience as a user of health information technology and/or implementation experience preferred.
- Experience in developing and delivering training materials and/ or coaching desirable.
- Travel: 10%
- Special Work Hours: flexibility to support global business needs
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
AI Disclaimer
InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.
Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.
Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems. Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.
Skills Required
- Clinical qualification as a doctor, senior nurse, pharmacist, or allied health professional
- Professional registration
- 5-10 years of clinical experience
- Experience in a secondary care setting
- Strong understanding of inpatient clinical workflows, including emergency, maternity, and operating theatre settings, plus outpatient workflows
- Clinical stakeholder engagement, negotiation, and influencing skills
- Ability to manage multiple tasks and prioritize workload
- Strong problem-solving and analytical skills
- Excellent communication and presentation skills
- Multilingual capability as required by location
- Experience participating in clinical governance activities
- Experience implementing clinical risk management activities
- EMR or HIS experience as a health information technology user or implementation professional
- Experience developing and delivering training materials or coaching
- Flexibility to support global business needs
What the Team is Saying
InterSystems Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, mental-health support, and FSA/HSA options; feedback suggests this is a clear strength. Wellness resources and onsite fitness offerings are also noted in some locations, reinforcing perceived quality.
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Leave & Time Off Breadth — Time off is portrayed as generous, with a minimum of 23 PTO days in the U.S. plus paid holidays and sick time; feedback suggests this stands out as a distinguishing benefit. Additional time with tenure is mentioned, further boosting perceived value.
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Retirement Support — Retirement offerings include a 401(k) with employer contributions and profit sharing; feedback suggests this is a meaningful part of total compensation. Financial-planning tools are also referenced, adding to perceived support.
InterSystems Insights
What We Do
InterSystems builds the software that makes complex systems work—reliably, securely, and at scale. For more than 45 years, we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare, government, and business. Our data management, integration, and analytics technologies help organizations connect disparate systems, turn data into insight, and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care, to powering national infrastructure and large-scale enterprise systems, our technology is used every day by millions of people in more than 80 countries. What sets InterSystems apart is not just what we build, but how we build it. We focus on long-term innovation, deep engineering excellence, and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes, but always at the heart of what keeps essential systems running. If you’re motivated by meaningful work, technical depth, and the opportunity to have a global impact, you’ll find it here.
Why Work With Us
Because we are a profitable, privately-held software company, we place our clients first in everything we do. You’ll work on meaningful, complex problems alongside deeply curious experts in a culture that values learning, ownership, and long-term growth—without the pressure of quarterly Wall Street demands.
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InterSystems Teams
InterSystems Offices
OnSite Workspace
InterSystems prioritizes in-person collaboration with majority on-site presence and some work from home flexibility that varies by region and office location.
