Clinical Product Specialist

Posted 2 Hours Ago
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Hiring Remotely in Dubai, ARE
Remote
Senior level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
Powering the world’s most important systems with data that saves lives, runs businesses, and shapes the future.
The Role
The Clinical Product Specialist will align clinical workflows with digital health innovations, focusing on EHR configuration, product specifications, and clinical engagement to enhance healthcare delivery.
Summary Generated by Built In

Join a global health tech leader transforming care delivery through smart, safe, and scalable digital solutions.

About the Role

We are seeking a practicing or former physician to join our Regional Product Team, bridging clinical practice and digital health innovation. This role is focused on shaping, configuring, and optimizing InterSystems EHRs – TrakCare and IntelliCare – to meet local market needs, regulatory requirements, and real-world clinical workflows.

Unlike traditional clinical advisory roles, this position is deeply embedded in product development and delivery. The successful candidate will translate frontline clinical experience into functional specifications, product enhancements, and safe, effective digital workflows that improve patient care.

You will collaborate closely with product managers, developers, implementation teams, and customers to ensure our solutions deliver measurable clinical value across the Middle East.

What You’ll Do

Product Development & Clinical Design

  • Translate clinical workflows and healthcare requirements into product specifications, use cases, and functional designs
  • Define and validate configuration of TrakCare and IntelliCare to meet regional and regulatory requirements
  • Participate in the design, testing, and continuous improvement of clinical features and workflows
  • Ensure all product changes align with clinical safety principles and best practices

Clinical Expertise & Internal Enablement

  • Act as the clinical subject matter expert within the product team, contributing to product strategy and roadmap
  • Provide clinical input to development, QA, and documentation teams to ensure accuracy and usability
  • Support internal teams in understanding clinical workflows and healthcare delivery models
  • Contribute to training materials and internal knowledge sharing

Customer & Market Engagement

  • Work closely with customers to understand real-world clinical challenges and translate them into product improvements
  • Gather, analyze, and prioritize feedback from clinicians and healthcare organizations
  • Support demonstrations, workshops, and discussions with clinical stakeholders when needed
  • Maintain awareness of regional healthcare trends, policies, and standards

Collaboration & Delivery

  • Collaborate with global product teams and local implementation teams to align product capabilities with market needs
  • Support implementation projects by validating workflows and ensuring clinical appropriateness
  • Contribute to documentation, testing, and release readiness activities
  • Assist in scoping and prioritizing enhancements and new features

What You Bring

Essential Skills & Experience

  • MD (or equivalent medical degree) with 5+ years of clinical experience with demonstrated interest or experience in digital health, clinical systems, or process improvement
  • Strong understanding of clinical workflows across inpatient and outpatient settings (e.g., wards, operating theatres, ICU, perioperative care, clinics)
  • Hands-on experience with EHR systems, including configuration, implementation, optimization, or advanced clinical use
  • Interest or exposure to AI applications in healthcare and clinical workflows
  • Strong analytical, problem-solving, and communication skills, with the ability to translate clinical needs into structured requirements and functional specifications
  • Familiarity with healthcare practices and regulatory environments in the Middle East
  • Willingness and ability to travel to customer sites (e.g., hospitals and labs) across the region

Nice to Have

  • Experience participating in product design, clinical system configuration, or workflow optimization initiatives
  • Exposure to clinical decision support, analytics, or quality measures
  • Hands-on experience with AI tools or technologies (healthcare or non-healthcare), such as data analysis, automation, or decision support tools
  • Experience working with multidisciplinary product or technology teams

Who You Are

  • Clinical credibility and ability to engage with healthcare professionals
  • Structured thinking and ability to break down complex clinical problems
  • Ability to balance clinical needs with technical and product constraints
  • Adaptability in a fast-paced product environment
  • Thrives in regulated environments where safety, precision, and compliance matter
  • Detail-oriented without losing sight of the big picture
  • Collaborative by nature, with a bias for action and learning

Why Join Us?

At InterSystems, your work has purpose. We develop mission-critical systems that touch millions of lives every day — and we do it in a culture that values ownership, curiosity, and continuous improvement.

We offer:

  • A flat and fast-paced environment where your ideas matter
  • Global exposure and opportunities to grow
  • A chance to work on tech that drives real-world healthcare transformation

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

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The Company
HQ: Boston, MA
2,407 Employees
Year Founded: 1978

What We Do

InterSystems builds the software that makes complex systems work—reliably, securely, and at scale. For more than 45 years, we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare, government, and business. Our data management, integration, and analytics technologies help organizations connect disparate systems, turn data into insight, and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care, to powering national infrastructure and large-scale enterprise systems, our technology is used every day by millions of people in more than 80 countries. What sets InterSystems apart is not just what we build, but how we build it. We focus on long-term innovation, deep engineering excellence, and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes, but always at the heart of what keeps essential systems running. If you’re motivated by meaningful work, technical depth, and the opportunity to have a global impact, you’ll find it here.

Why Work With Us

Because we are a profitable, privately-held software company, we place our clients first in everything we do. You’ll work on meaningful, complex problems alongside deeply curious experts in a culture that values learning, ownership, and long-term growth—without the pressure of quarterly Wall Street demands.

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InterSystems Offices

OnSite Workspace

InterSystems prioritizes in-person collaboration with majority on-site presence and some work from home flexibility that varies by region and office location.

Typical time on-site:
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HQBoston, USA
Osaka, Japan
South Africa
Auckland, New Zealand
Bangkok, Thailand
Barcelona, ES
Boyonne, France
Bogotá, Colombia
Cesena, Italy
Darmstadt, Germany
Darwin, Australia
Dubai, UAE
Dublin, Ireland
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Edinburgh, UK
Espoo, Finland
Gambir, ID
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Santiago, Chile
Madrid, Spain
Milano, Italy
New York, USA
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Paris, France
Prague, Czech Republic
Pérols, France
Ra'anana, Isreal
Richmond, Australia
Riyadh, Saudi Arabia
São Paulo, Brazil
Sheung Wan, HK
Singapore
Stockholm, Sweden
Sydney, Australia
Tokyo, Japan
Utrecht, Netherlands
Vienna, USA
Vilvoorde, Belgium
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Windsor, UK
Zürich, Switzerland
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