Ro

Clinical Lab Associate

Posted 19 Days Ago

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San Francisco, CA

In-Office

23-26

Entry level

Healthtech • Pharmaceutical • Telehealth

Ro's mission is to help patients achieve their health goals by delivering the easiest, most effective care possible.

The Role

The Clinical Lab Associate processes specimens, maintains lab equipment, ensures safety and quality standards, and assists with regulatory compliance and inventory management.

Summary Generated by Built In

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.

Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.

As a Clinical Lab Associate, you will process specimens for in-house and referral lab high complexity testing, document and investigate specimen-related issues, and ensure effective communication across departments. Your contributions will play a crucial part in our continuous improvement initiatives, regulatory compliance, enhancing patient experience, and upholding quality and safety standards. You're detail-oriented, enjoy finding solutions, and are passionate about making a difference in patient care.

This posting is for our Lab in the Dogpatch District of San Francisco, CA, and is a Full-time opportunity. The schedule will be Monday through Friday, with rotating Saturday shifts and occasional holiday coverage as needed.

What You'll Do:

Preparing specimens for testing, maintaining equipment and environment, ensuring safety and preanalytical operations according to procedures and accreditation standards.
Maintain quality, safety, and/or infection control standards with adherence to related accreditation and certification requirements.
Inventory stewardship and ensuring that the laboratory is stocked with the necessary supplies
Special projects and other duties needed to help maintain and drive our operations.
General maintenance of laboratory centrifuges, freezers, refrigerators,
Accurate temperature, maintenance, and safety documentation per policies

What You'll Bring to the Team:

Ability to work with minimum supervision in a detail-oriented environment.
Experience with laboratory information systems, various computer applications, and data management.
Ability to understand and follow specific instructions, regulations, and procedures.
Ability to work collaboratively in a team environment.
1 year of laboratory experience
High school diploma or equivalent

We've Got You Covered:

Full medical, dental, and vision insurance + OneMedical membership
Healthcare and Dependent Care FSA
401(k) with company match
Flexible PTO
Wellbeing + Learning & Growth reimbursements
Paid parental leave + Fertility benefits
Pet insurance
Student loan refinancing
Virtual resources for mindfulness, counseling, and fitness

The target hourly rate for this position ranges from $23 to $26, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

See our California Privacy Policy here.

Top Skills

Computer Applications

Data Management

Laboratory Information Systems

What the Team is Saying

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The Company

HQ: New York, NY

649 Employees

Year Founded: 2017

What We Do

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.

Why Work With Us

Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare, bringing together nationwide telehealth, lab, and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.