ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
Clinical Data Operations Manager
Poland, Warsaw, Hybrid (3 days office based)
We are currently seeking a Clinical Data Operations Manager to join our diverse and dynamic team. As a Project Manager, Data Management at ICON, you will play a pivotal role in overseeing and coordinating data management projects, ensuring they are delivered on time, within scope, and to the highest quality standards. You will be responsible for managing all aspects of data management, including project planning, resource allocation, and risk management. Your leadership will be critical in driving the success of data management initiatives that support clinical research and contribute to the development of new therapies.
What You Will Be Doing:
• Provide operational leadership and oversight for end-to-end clinical data review and cleaning activities across multiple studies and programs.
• Serve as the primary point of contact for QSEG, COQS within cross-functional study teams, executive leadership, and external vendors/CROs.
• Establish and manage team goals, priorities, and resourcing across studies to support delivery timelines and quality objectives.
• Oversee risk assessment and implementation of mitigation strategies related to data quality, data delivery timelines, and operational dependencies.
• Lead and contribute to strategic initiatives and operational excellence activities to enhance clinical data review processes, tools, and technologies.
• Collaborate with internal partners — including Clinical Operations, Biostatistics, Safety, Regulatory, and Medical Coding — to ensure integrated data planning and execution.
• Ensure data operations activities comply with regulatory requirements, industry standards (e.g., GCP, ICH), and internal SOPs.
• Lead the identification and implementation of process improvements and best practices in data handling, quality assessment, and review methodologies.
• Track and report key metrics and status updates to senior leadership, highlighting risks, trends, and opportunities for continuous improvement.
Your Profile:
· Bachelor’s degree in Life Sciences, Data Science, Computer Science, or related discipline; advanced degree preferred.
· Typically 8+ years of progressive experience in clinical data management, clinical operations, or related functions within the pharmaceutical/biotech/CRO industry.
· Demonstrated experience leading teams and managing operations in clinical data or related clinical research functions.
· Strong understanding of clinical trial processes, data lifecycle management, and data quality principles.
· Proven track record of risk identification and mitigation, stakeholder communication, and cross-functional influence.
· Excellent leadership, communication, and interpersonal skills with the ability to collaborate and influence at all organizational levels.
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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
Top Skills
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
