Client Trainer II (Fixed Ops)

Reposted 22 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote or Hybrid
54K-81K Annually
Junior
Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
Empowering people today to build a better future for the next generation.
The Role
The Client Trainer II delivers training for dealer clients on technology products, focusing on product adoption and business impact while traveling nationwide.
Summary Generated by Built In
Are you passionate about helping others succeed - and finding success in your own career?
Join Cox Automotive as a Client Trainer II and play a key part in transforming how our dealer clients do business. In this role, you'll deliver impactful training that helps clients get the most out of our technology, all while building your own project management, technical and leadership skills.
This position requires nationwide, weekly overnight travel four days per week with one remote workday.
What's in It for You?
Here's a sneak peek at the benefits you could experience as a Cox employee:
  • A competitive salary and top-notch bonus/incentive plans.
  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
  • Comprehensive healthcare, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Professional development and continuing education opportunities.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Extra perks like pet insurance, employee discounts and much more.

Check out all our benefits.
What You'll Do
You'll work with dealership leaders to design and deliver training sessions tailored to their operations and goals. Whether you're leading in-person or virtual sessions, your focus will be on helping clients adopt new technologies confidently and effectively. Here's a snapshot of how you'll make an impact:
  • Complete training and certification in the Fixed Ops (Parts/Service) domain to deliver expert instruction on Cox Automotive's Xtime and Dealertrack products.
  • Deliver engaging product training that drives product adoption and enhances dealership operations.
  • Deliver on-site and virtual training to drive product adoption and business impact.
  • Collaborate with dealership leaders to develop tailored training plans, assess software/hardware readiness and recommend solutions.
  • Build and maintain deep product knowledge and stay current on automotive trends to deliver high-impact, relevant training and consulting.
  • Troubleshoot client challenges and provide hands-on support to ensure smooth product implementation.
  • Foster strong business relationships through effective communication of training progress, project status and client needs.
  • Participate in product enhancement reviews, group projects, stretch assignments and internal training initiatives.
  • Partner with your manager and mentors to grow through regular feedback and coaching.

Location
This is a 100% nationwide travel role, with the benefit of a 4-day work week.
Qualified candidates can reside anywhere within the contiguous United States that's near a major airport. While all eligible locations will be considered, preference will be given to candidates based in or near the following cities:
Atlanta, GA; Austin, TX; Baltimore, MD; Boston, MA; Chicago, IL; Dallas, TX; Denver, CO; Las Vegas, NV; Los Angeles, CA (near LAX); New York City, NY; Philadelphia, PA; Phoenix, AZ; and Washington, DC.
Who You Are
You're a driven, high-energy professional who loves to travel. Your enthusiasm is contagious, and you're skilled at inspiring others. Here's what sets you apart:
Minimum:
  • A bachelor's degree with 2 years of automotive or dealership experience; a master's degree with up to 2 years of related experience; or 6 years of related automotive or dealership experience with no degree.
  • At least one year of experience with Fixed Ops (Parts/Service) required.
  • Outstanding verbal, written and presentation skills with the ability to effectively articulate and communicate in a way that retains trainee engagement.
  • Strong emotional intelligence and a people-first mindset.
  • A proactive mindset with a willingness to learn and take on stretch opportunities.
  • Comfort with extensive weekly and overnight travel.
  • Demonstrated ability to work in a team-oriented, collaborative environment.
  • The ability to multitask and prioritize effectively.
  • A strong working knowledge of Microsoft Office applications.

Preferred:
  • Fixed Ops Advisor/Manager experience.
  • Experience and familiarity with Salesforce and/or Cox Automotive products.
  • Experience leading trainings or working directly with clients.

Apply today and drive your career forward at Cox!
USD 54,200.00 - 81,400.00 per year
Compensation:
Compensation includes a base salary of $54,200.00 - $81,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 10/28/2025

Top Skills

Cox Automotive Products
MS Office
Salesforce

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The Company
HQ: Atlanta, GA
50,000 Employees
Year Founded: 1898

What We Do

For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking.

Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more.

As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront.

Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.

Why Work With Us

At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.

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About our Teams

Cox Enterprises Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.

Typical time on-site: Flexible
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