CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
We are actively hiring for multiple Product Client Success Manager roles across our organization. Opportunities exist across a range of levels. Regardless of role or level, successful candidates are curious, analytical, commercially minded, and passionate about helping customers maximize value from CCC solutions. Specific responsibilities and account assignments will vary based on the role, level, and business need.
Salary range is:
$78,556 - $120,000.00
This position is bonus and/or commission eligible.
- Build deep expertise in a defined set of products and how they deliver value
- Drive feature-level adoption and utilization by identifying and closing usage gaps
- Prove ROI to clients through repeatable plays
- Support configuration/optimization and use-case expansion within product area
- Partner with Strategic CSMs and across CCC to execute against account goals/targets
- Standardize playbooks, enablement, and product performance tracking
How Success Is Measured
- Time to Value: Time from contract to first meaningful usage
- Adoption: % increase in utilization by product by client
- Renewal & Expansion: Net revenue retention within existing accounts
Qualifications may vary depending on the position and level. Ideal candidates will bring:
- 5+ years in B2B SaaS, ideally in Client Success, Product Specialist, Implementation, or similar roles
- Ability to quickly develop deep expertise in complex solutions
- Comfortable using data to identify patterns, diagnose issues, and drive action
- Ability to translate technical capabilities into clear customer value and outcomes
- Intellectually curious, asking good questions and getting to the heart of problems quickly
- Comfortable in ambiguity, forming a point of view, testing it, adjusting, and moving forward without waiting for direction
- Commercial mindset, accountable for customer value and growth
#LI-REMOTE
A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.
CCC offers competitive compensation and benefits to support you and your families, including:
401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups
For more information about our benefits, please check out our careers site.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here
If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.
Skills Required
- Experience in Client Success, Account Management, Product Success, Implementation, Consulting, or related customer-facing roles
- Experience working in SaaS, technology, or enterprise software environments
- Strong analytical and problem-solving skills with the ability to turn data into action
- Ability to communicate complex concepts in a clear and customer-focused manner
- Curiosity, adaptability, and comfort operating in ambiguity
- Commercial mindset focused on customer outcomes and business value
- Strong relationship-building and stakeholder management skills
- Ability to collaborate effectively across cross-functional teams
- Experience leading executive-level customer relationships
- Ownership of strategic accounts, portfolios, or renewal outcomes
- Experience presenting to VP and C-level stakeholders
- Deep expertise in driving adoption, retention, and growth within enterprise customer environments
CCC Intelligent Solutions Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CCC Intelligent Solutions and has not been reviewed or approved by CCC Intelligent Solutions.
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Healthcare Strength — Healthcare options are presented with multiple medical plan choices alongside dental, vision, mental-health resources, wellness programs, and ancillary coverages, indicating strong coverage breadth. Company materials consistently highlight these offerings across plans.
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Retirement Support — Retirement programs include a 401(k) with company match and clearly described plan features, supporting long‑term savings. These retirement elements are positioned as core components of the total rewards package.
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Leave & Time Off Breadth — Leave programs feature generous PTO, paid holidays and sick time, bereavement leave, and volunteer days, with flexible or remote work noted as team-dependent. The breadth of time-off options is emphasized across benefits descriptions.
CCC Intelligent Solutions Insights
What We Do
CCC Intelligent Solutions Inc. (CCC), is a leading cloud platform provider for the multi-trillion-dollar P&C insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. The CCC Intelligent Experience (IX) Cloud™ platform, powered by proven AI and an innovative event-based architecture, connects more than 35,000 businesses to power customized applications and platforms for optimal outcomes and personalized experiences that just work. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
Why Work With Us
When you join CCC, you’re not just joining a company—you’re joining a community that’s passionate about transforming industries and making a difference. Our state-of-the-art Chicago headquarters amenities include a full-size basketball court, health club, rooftop terrace, pool tables, shuffleboard, and other activities to help you unwind.
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