Client Solutions Consultant

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Solutions Consultant

What does a successful Client Solutions Consultant do at Fiserv?

You will provide enterprise – level sales consultation with clients to proactively drive value-based technical solutions and capabilities. You will work with similarly positioned individuals who are employees at Bank of America who may have a broader remit than merchant solutions. You will also have the ability to influence product development leadership on the enterprise-level innovation road map strategy. Through thought-leadership, and technical-excellence in the sales and, hand off, to delivery of complex solutions encompassing multiple products and services, you are driving the overall success of Bank of America by optimizing their use of Fiserv capabilities.
 

What you will do:

• Work closely with the Bank of America sales team to provide full assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives.
• Development of value-based proposals and technical architecture of proposed solutions; Document proposal of solution including technical design, potential implementation phases and work streams.
• Facilitate internal and external technical customer meetings to validate discovery and solutions, ensure smooth transition to servicing teams, and maintain consistent communication and messaging
• Gather and socialize within the Bank of America and Fiserv teams the client feedback to improve the customer experience and advise future product development.
• Participate in the development and completion of submitted RFI/RFP documents, prospect qualification, discovery and requirements gathering, product demonstrations, technical discussions, and design solution proposals.
• Promote and support sales opportunities into existing Bank of America accounts and help to ensure that customers are successful in their objectives.
• Be responsible for staying abreast of product roadmap and maintaining ability to effectively communicate roadmap to prospects and clients in support of business opportunities.
• Responsible for providing feedback from the market to Fiserv and Bank of America Product Management and Technology regarding products including identification of gaps between product functionality and market/customer demands.

What you will need to have:

• High school graduate/GED
• 5 years’ experience with financial institutions or technology vendors servicing financial institutions or merchants (e.g. - wholesale banking, investment management and brokerage services along with related Software experience).

• 2 years’ experience in sales, pre-sales or implementation of software solutions, ideally in a similar solution area.
• Ability to travel approximately 50%

What would be great to have:

• Bachelor’s degree in business, accounting, finance, and/or related field or equivalent experience.

Applicants must be authorized to work for any employer in the US. We are unable to provide employer sponsorship or take over sponsorship of an employer sponsored visa at this time.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.