Client Services Lead (Signature Closers)

Reposted 2 Days Ago
Be an Early Applicant
Hiring Remotely in TX, USA
Remote
Senior level
Insurance
The Role
The Client Services Lead supports real estate transactions by managing client relationships, developing policies, analyzing data, and leading a team to ensure high-quality customer service.
Summary Generated by Built In

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. 

More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Signature Closers, part of the Stewart family of companies, is seeking a Client Services Lead to provide Nationwide title, closing, settlement and appraisal solutions for mortgage lenders. Responsible for the assessment and valuation of properties based on Uniform Standard of Professional Appraisal Practice (USPAP) guidelines, federal and state appraisal laws.
Job Responsibilities
  • Supports real estate transactions by assisting internal and external customers with various inquiries by providing a high level of customer service
  • Responsible for managing employees directly engaged in client management
  • Implements and supports strategies and initiatives focused on building and maintaining client relationships
  • Develops departmental policies, procedures and strategies focused on providing high quality customer service achieved through anticipating client needs and attending to those needs effectively
  • Recommends improvements to existing processes and solutions to improve efficiency
  • Understands how teams coordinate efforts and resources to achieve organizational objectives
  • Provides subject matter guidance to team; may allocate work
  • Impacts results of own team and effectiveness of related teams
  • Gathers and analyzes data to identify and solve complex problems that arise with little or no precedent
  • Exercises judgement based on previous experiences, practices and precedents
  • Evaluates and communicates complex information in a clear, concise manner
  • Exchanges ideas and information effectively
  • Works autonomously within established procedures and practices
  • Acts as a lead, coordinating the work of others but is not a direct supervisor
  • Performs all other duties as assigned by management

Education
  • High school diploma required; Bachelor’s preferred

Experience
  • Typically requires 8+ years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [email protected].

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

Skills Required

  • Typically requires 8+ years of related work experience

Stewart Title Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stewart Title and has not been reviewed or approved by Stewart Title.

  • Retirement Support A 401(k) with company match and an employee stock purchase plan are consistently emphasized, with company materials reaffirming these programs. Feedback suggests retirement features are a reliable anchor within the total rewards package.
  • Leave & Time Off Breadth Paid time off, holidays, volunteer time off, and paid parental leave are part of the standard package and have seen recent enhancements. Feedback suggests these leave options contribute meaningfully to overall benefits value.
  • Strong & Reliable Incentives Bonus plans and commissions are meaningful parts of total pay in certain roles, particularly in sales or bonus‑eligible positions. Feedback suggests variable pay can materially enhance overall earnings where applicable.

Stewart Title Insights

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The Company
HQ: Houston, TX
5,803 Employees
Year Founded: 1893

What We Do

Stewart is on a journey to become the premier title services company. We offer personalized service, industry expertise and customized solutions for virtually any type of real estate transaction and are a leading global real estate services provider. At our core, we help make property ownership around the world possible. In doing that, we take every step to foster meaningful relationships through our ingenuity and efforts and are dedicated to going above and beyond to provide the best experience for employees and customers alike. To do so, we know we must sustainably serve our employees, shareholders, customers and our communities at large. That’s why we are committed to creating an inclusive workplace that fosters a deep sense of pride, passion, respect and belonging, while lessening our impact on the environment and providing transparency around the way we do business. Stewart. Redefined and moving ahead. Learn more at stewart.com, subscribe to blog.stewart.com or follow us on Twitter @stewarttitleco.

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