Client Services Lead

Posted 11 Days Ago
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Prague, CZE
In-Office
Entry level
Real Estate
The Role
Leads client services for Project & Development Services across the Czech market, driving business development, revenue growth, client acquisition, key account management, and market positioning. Responsibilities include identifying opportunities, managing pipelines, preparing pitches, cross-selling services, coordinating sales-to-delivery transitions, monitoring KPIs, and maintaining CRM discipline. The role requires real estate consultancy sales experience, a strong Czech real estate network, construction or development knowledge, client-facing presentation skills, and fluency in Czech and English.
Summary Generated by Built In

Job Title

Client Services Lead

Job Description Summary

The PDS Client Services Lead is responsible for driving revenue growth, client acquisition, and market positioning of Project & Development Services (PDS) across the Czech market. The role combines strategic business development, key account management, and close collaboration with delivery teams to convert opportunities into profitable projects across sectors including office, industrial and retail.

Job Description

Key Responsibilities

Business Development

- Identify, originate, and convert new business opportunities across core services:

  • Design & Build (D&B)

  • Project Management

  • Building Consultancy

- Maintain a strong pipeline of qualified opportunities with clear conversion targets.

- Lead the creation of client pitches and proposals with the support of the PDS Senior Leadership.

Client Relationship Management

  • Manage relationships with key clients, including corporate occupiers and local developers & investors.

  • Cross-sell PDS services alongside other C&W business lines (Capital Markets, Agency, Asset Services)
     

Internal Collaboration

  • Work closely with the PDS delivery teams to ensure transition from sales to execution.

  • Collaborate with regional PDS Sales Team, including regular reporting into the EMEA PDS Head of Sales
     

Financial Performance

  • Own sales targets (revenue, margin, pipeline) for PDS Czech

  • Monitor performance against KPIs and adjust strategy as required

  • Ensure disciplined CRM usage (Engage/Salesforce)
     

Key Requirements

Experience & Skills

  • Proven track record in business development and sales within consultancy environment (real estate optimal)

  • Strong network within the Czech real estate and development market

  • Entrepreneurial mindset with a proactive, results-driven approach

  • Solid knowledge of MS Office tools, particularly PowerPoint and Excel, CRM tools.

  • Solid understanding of construction, fit-out, or development processes

  • Ability to translate technical services into client value propositions

  • Fluent Czech and English

  • Strong presentation and client-facing skills

Success Measures

  • Achievement of annual revenue and pipeline targets

  • Growth of new client accounts and repeat business rate

  • Conversion rate of opportunities to secured projects

  • Contribution to overall market share growth in Czech PDS sector

Reporting Line

  • Reports to: Head of PDS Czech






Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.



INCO: “Cushman & Wakefield”

Skills Required

  • Proven track record in business development and sales within a consultancy environment, ideally real estate
  • Strong network within the Czech real estate and development market
  • Entrepreneurial, proactive, and results-driven mindset
  • Knowledge of Microsoft Office tools, particularly PowerPoint and Excel
  • Experience with CRM tools
  • Understanding of construction, fit-out, or development processes
  • Ability to translate technical services into client value propositions
  • Fluency in Czech and English
  • Strong presentation and client-facing skills

Cushman & Wakefield Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cushman & Wakefield and has not been reviewed or approved by Cushman & Wakefield.

  • Retirement Support A 401(k) with company match is consistently referenced as part of the package. Feedback suggests this provides a solid baseline for long‑term savings across many U.S. roles.
  • Leave & Time Off Breadth Paid time off and company holidays are regularly highlighted and described as a meaningful part of the offering. Feedback suggests time‑off benefits add tangible value alongside base pay.
  • Parental & Family Support Paid parental leave for primary and secondary caregivers, plus backup care and wellbeing resources, are described as available. These offerings indicate a supportive approach to family needs in many roles.

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The Company
HQ: Chicago, IL
53,000 Employees
Year Founded: 1917

What We Do

Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 53,000 employees in 400 offices and 60 countries. In 2019, the firm had revenue of $8.8 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services.

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