Client Sales Operations Manager

Driving the next generation of wealth.

Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors.

But technology alone doesn’t drive progress. People do.

We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics.

What makes Nexo different?

We shape industry trends. We rethink how wealth works and build solutions that reflect that belief.

That requires a certain kind of person.

You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving.

This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo.

Official website: nexo.com
Your role:

• Own Salesforce administration end-to-end: data integrity, automation, and reporting leadership can trust.
• Configure and drive adoption of sales engagement tools (Salesloft, Outreach, or similar) to boost rep productivity and pipeline velocity.
• Design account segmentation, territory models, and lead routing logic that scale cleanly with tens of thousands of clients.
• Build AI-driven automations across the sales workflow - lead scoring, next-best-action, activity auto-logging, AI-assisted forecasting, at-risk account alerts.
• Evaluate and roll out emerging AI sales tools (conversation intelligence, AI outreach copilots, generative personalization) where they move the needle.
• Own sales compensation and incentive design with Finance/HR, including commission logic and quota setting.
• Define the sales process and playbooks, and make sure the CRM enforces them, not just tracks them.
• Lead onboarding and ramp for new account managers on tools and process.
• Own data quality and governance across the stack - dedup, enrichment, integration health with BI/warehouse/marketing systems.
• Run forecasting and pipeline review cadences, refining models against historical accuracy.
• Partner with Sales, Data, and Compliance to keep everything aligned with financial services requirements.

What makes you stand out:

• Proven Sales/Revenue Ops experience in fintech, banking, neobanking, or crypto.
• Track record supporting high-value account management teams at scale (tens of thousands of clients).
• Strong hands-on Salesforce expertise (admin-level preferred).
• Practical experience with sales engagement platforms (Salesloft, Outreach, or similar).
• Experience implementing AI tools and automations (workflow builders like Flow/Zapier/Workato, conversation intelligence, AI forecasting) - automation is your default, not an afterthought.
• Strong data instincts - you build reports, spot anomalies, and turn numbers into decisions.
• Excellent stakeholder management across Sales, Compliance, Data, and Leadership.
  

Nexo benefits:

• Competitive and rewarding remuneration package.
• Annual performance-based bonuses.
• Comprehensive Learning Hub for continuous growth.
• Hybrid work model: primarily office-based with scheduled home office flexibility.
• A dynamic and inspiring environment with cutting-edge projects.
• Career development opportunities in a global leader driving the next generation of wealth.
• Customizable personal benefits package.
• Wellness benefits include additional health insurance, all-access sports cards, team-wide sports activities, standing desks, and blue light glasses.
• Parking and public transportation cards at preferential rates, plus free electric bikes.
• Fresh fruits, snacks, and a well-stocked office kitchen.
• Regular department team buildings and company-wide team buildings.