Client Partner

Posted 2 Days Ago
Hiring Remotely in United States
Remote
Mid level
AdTech • Marketing Tech • Sales
We're looking for colleagues that are passionate about making marketing more meaningful for brands and consumers alike.
The Role
Manage the health, retention, renewal, and growth of a $2M+ SaaS client portfolio. Build executive relationships, drive product adoption, negotiate renewals and pricing, identify expansion opportunities, coordinate onboarding and issue resolution, maintain Salesforce pipeline records, and provide industry and client feedback to internal commercial and product teams.
Summary Generated by Built In

About MediaRadar
MediaRadar, powers the mission-critical marketing and sales decisions that drive competitive advantage. Our competitive advertising intelligence platform enables clients to achieve peak performance with always-on data and insights that span the media, creative, and business strategies of five million brands across 30+ media channels. By bringing the advertising past, present, and future into focus, our clients rapidly act on the competitive moves and emerging advertising trends impacting their business. 

Join our team as a Client Partner where you will play a crucial role in overseeing the end-to-end health and growth of an assigned 2M+ book of business. The ideal candidate will have industry experience across media buying & selling, and/or advertising services, with a preference for experience working on the buying side of the business.


Requirements

What You’ll Do:

Account Management:

  • Manage account health and drive broader solution adoption across the organization. Map account penetration and mobilize sales and customer success to drive awareness and adoption.
  • Rally internal Customer Success and Customer Support teams to swiftly address and resolve customer issues.
  • Partner with the Finance and Revenue Operations to ensure accurate invoicing and timely payment.
  • Partner with the Sales team to ensure successful new client onboarding/hand-off and identify and refer cross-selling opportunities within your existing book of business.
  • Influence our product roadmap by sharing client feedback with our Commercial leaders and Product teams. 

Retention and Growth:

  • Drive retention and sustainable long-term growth across the book of business.
  • Plan and manage renewal activity and price adjustments that result in meeting/exceeding account growth targets.
  • Create compelling business proposals and negotiate commercial terms.
  • Collaborate with Marketing team and Customer Success on targeted ABM and user outreach campaigns.
  • Document client engagement activity and proactively manage your renewal pipeline in Salesforce.com.

Industry Insights and Awareness:

  • Stay abreast of media industry developments and our product enhancements to connect value propositions to your clients.
  • Share industry learnings with the broader commercial team.

What You Have Already Done:

  • 2-5+ years in account management at a SaaS company, or equivalent experience leading account strategy
  • Experience establishing and growing senior and executive level client relationships (CMO, CEO, SVP, etc.), being seen as a trusted advisor
  • Strong communication & presentation skills, presenting very organized and structured thinking for planning and execution purposes
  • Experience leading a $2M book of business and commercial negotiations

Benefits

In addition to career progression, training and development, and an excellent work/life balance, future Radarians can expect a great benefits package that includes:

  • Medical, Dental & Vision Insurance
  • 401k with Company Match
  • Flexible PTO
  • Commuter Benefits
  • Gym Discounts
  • Summer Fridays

At MediaRadar, we are committed to creating an inclusive and accessible workplace where everyone can thrive. We believe that diversity of backgrounds, perspectives, and experiences makes us stronger and more innovative. We are proud to be an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other legally protected status.

In accordance with the EEO-1 reporting requirements, we collect demographic data as part of our efforts to ensure fair and equitable hiring practices across all levels of our organization.

We are committed to ensuring our recruitment process is accessible to all applicants. If you need a reasonable accommodation during the application or interview process, please contact us at [email protected] .

We’re excited to meet people who share our values and want to build the future with us!

Skills Required

  • 2-5+ years of account management experience at a SaaS company, or equivalent experience leading account strategy
  • Experience establishing and growing senior and executive-level client relationships, including with CMOs, CEOs, and SVPs
  • Strong communication and presentation skills with organized, structured planning and execution
  • Experience leading a $2M book of business and conducting commercial negotiations
  • Industry experience in media buying, media selling, and/or advertising services, preferably on the buying side

MediaRadar Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MediaRadar and has not been reviewed or approved by MediaRadar.

  • Leave & Time Off Breadth — Flexible Time Off, paid sick days, parental leave, and seasonal Summer Fridays/early-release days are clearly provided, and time-off policies are consistently portrayed as strong. These provisions support a manageable workload and a favorable work-life rhythm.
  • Healthcare Strength — Comprehensive medical, dental, and vision coverage is offered alongside life and disability insurance, with optional add-ons such as HSAs/FSAs and pet insurance. Health benefits are commonly characterized as solid and reliable for the company’s space.
  • Retirement Support — A 401(k) plan with employer retirement contributions and access to financial planning resources are part of the package. Retirement offerings are described as a dependable component of total rewards.

MediaRadar Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
680 Employees
Year Founded: 2006

What We Do

MediaRadar equips marketing, sales and analytics leaders with the intelligence they need to stay ahead. Our platform delivers always-on, AI-enabled Creative, Competitive, Commercial and Market Intelligence—spanning ad strategy, media spend, creative assets and brand messaging across 30+ media channels and five million brands. With deep insights into more than 35 million ad and campaign assets and $280 billion in media spend, MediaRadar provides a single, interoperable source of truth that plugs seamlessly into enterprise analytics and AI systems. The result: faster, cleaner and more actionable intelligence that drives competitive advantage.

Why Work With Us

We take our culture seriously. When someone closes a deal, the whole team knows about it wins are celebrated, heavily rewarded, and shared by everyone. We back our people with no artificial glass ceilings. We actively invest in your coaching, development, and long-term career goals. At the end of the day, we’re a team of genuinely good humans.

Similar Jobs

Remote
Maryland, USA
89016 Employees
102K-183K Annually
Remote
California, USA
89016 Employees
102K-183K Annually

Techwave Logo Techwave

SAP Client Partner

Information Technology
Remote
New Jersey, USA
1559 Employees
Remote
US
173 Employees

Similar Companies Hiring

Fairly Even Thumbnail
Hardware • Robotics • Sales • Software • Hospitality
New York, NY
30 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software
New York, New York
30 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account