Client Onboarding SG - Documentation Officer

Posted 9 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Mid level
Fintech • Payments • Financial Services
The Role
Reviews and processes private banking account-opening documentation, ensuring accurate and timely account setup, amendment processing, deficiency tracking, and escalation. Provides internal client support to Relationship Managers, assists with signature verification and information retrieval, supports process improvements and user acceptance testing, and collaborates with Legal, Compliance, and other stakeholders on documentation and regulatory requirements.
Summary Generated by Built In

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

GENERAL DESCRIPTION
The Client Onboarding SG – Documentation Officer is a key member of the team within Private Banking. He/she is to work proactively with the business, and other internal functions in the review of the account opening documentation.

He/she is responsible for the accurate and timely processing of the account opening, as well as the efficient handling of enquiries, escalating to senior colleagues where necessary.

YOUR CHALLENGE

KEY FEATURES OF THE POSITION

Client Management (internal)

  • Review account documents submitted by Relationship Managers
  • Ensure accounts are opened in the systems in a timely and accurate manner
  • Ensure document deficiencies are accurately tracked and escalated as per procedure
  • Ensure timely and accurate processing of amendments on the accounts
  • Ensure quality service is provided to internal clients i.e. Relationship Managers / Assistant RMs
  • Support other departments in various activities (e.g. signature verification, information retrieval)

Business Management

  • Strong commitment to quality service and a desire to drive continuous process improvement initiatives
  • Support new initiatives and ad hoc tasks as assigned by HOD
  • Support the team in user acceptance testing

Regulatory Responsibilities &/OR Risk Management

  • Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations
  • Work with Legal & Compliance and other stakeholders on documentation requirements

YOUR PROFILE

SKILLS REQUIREMENTS OF THE POSITION

Personal and Social

  • Able to multitask and work under tight deadlines
  • Sound judgment and initiative
  • Able to work with minimal supervision and a team player
  • Good organization ability and time management skills
  • Meticulous with an eye for detail
  • Proactive, hands-on and solutions-oriented
  • Excellent inter-personal and communication skills
  • Good analytical and problem-solving ability

Professional and Technical

  • Degree with at least 3 - 4 years of related banking working experience, preferably with strong client documentation experience
  • Good knowledge of account documentation requirements in a Private Banking Environment
  • Good knowledge of MS Office software applications and aptitude for technology

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.

Is this not quite what you are looking for? Set up a job alert by creating a candidate account here.

Skills Required

  • Degree
  • At least 3–4 years of related banking work experience
  • Strong client documentation experience
  • Knowledge of account documentation requirements in a private banking environment
  • Knowledge of Microsoft Office software applications
  • Aptitude for technology
  • Ability to multitask and work under tight deadlines
  • Sound judgment and initiative
  • Ability to work with minimal supervision and as part of a team
  • Organization and time management skills
  • Attention to detail
  • Proactive, hands-on, and solutions-oriented approach
  • Excellent interpersonal and communication skills
  • Analytical and problem-solving ability
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The Company
HQ: Zürich
7,326 Employees
Year Founded: 1890

What We Do

The Julius Baer Group is present in over 60 locations worldwide, including Zurich (Head Office), Bangkok, Dubai, Dublin, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Madrid, Mexico City, Milan, Monaco, Mumbai, Santiago de Chile, São Paulo, Shanghai, Singapore, Tel Aviv, and Tokyo. Social media terms of use: https://www.juliusbaer.com/en/legal/social-media/

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