Oliver Wyman

Client Manager - Marine

Posted 2 Days Ago

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Taikoo, Guruve, Mashonaland Central, ZWE

In-Office

Mid level

Professional Services • Consulting

The Role

Manage and service a portfolio of marine/cargo insurance clients, design insurance solutions, execute renewal strategies, pursue new business, coach staff, and enforce operational policies to meet team targets and client needs.

Summary Generated by Built In

Company:Marsh Risk

Description:

We are seeking a talented individual to join our Marine Broking team. This role will be based in Hong Kong.

We will count on you to:

Provides day-to-day service to clients in Marine/ Cargo industry to ensure that their risk management needs are appropriately met
Managing and servicing existing portfolio, identifying and pursuing new business opportunities from existing clients and elsewhere
Assisting in the design of insurance solutions to meet client needs and ensure client satisfaction
Responsible for the execution of the renewal strategy in accordance with client instructions
Coaching supporting staff to deliver timely and focused customer service
Observing, implementing and enforcing operation policies and procedures
Implementing action plans prepared by supervisors to meet team goals and targets

What you need to have:

University or college graduate in maritime law, international shipping or transport logistics
Qualification in ANZIIF or ACII is preferable
Possesses solid insurance brokerage, account management, servicing and sales skills
At least 3 - 5 years’ relevant experience in insurance with Marine insurance market knowledge is essential
Strong communication and presentation skills
Ability to build and forge strong relationship with major market partners
Proficient in written / spoken English and Chinese. Able to understand/ speak Putonghua is of preference
Good PC Skills, including Word, Excel & PowerPoint
Ambitious, solution focus and with strong skills in client relationship management

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Skills Required

University or college degree in maritime law, international shipping or transport logistics
Qualification in ANZIIF or ACII
Solid insurance brokerage, account management, servicing and sales skills
3-5 years relevant insurance experience with marine insurance market knowledge
Strong communication and presentation skills
Ability to build and maintain strong relationships with market partners
Proficient in written and spoken English and Chinese
Ability to understand/speak Putonghua
Good PC skills, including Word, Excel and PowerPoint
Client relationship management and solution-focused mindset

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The Company

HQ: New York, New York

9,026 Employees

What We Do

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].