Client Director

Reposted 16 Days Ago
Be an Early Applicant
Tokyo, JPN
In-Office
Expert/Leader
Consulting
The Role
Lead strategy and execution for major global accounts with quota responsibility. Build C‑level relationships, drive retention and growth, coordinate cross‑BU account planning, create solution/license architectures, forecast sales, and prospect for new business while applying Gartner sales methodology.
Summary Generated by Built In

About this role:
The Client Director is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue generating importance. The Client Director will carry a sales quota and focus on client value delivery, client retention, and new business.
What you will do:

  • Gain access to and develop trust based, value added relationships with senior most technology leaders and their teams in large global accounts

  • Develop deep understanding of client business strategy, drivers, goals and initiatives - translating these into opportunities for the client to maximize value received and identifying new value delivery opportunities

  • Become a trusted advisor for the client across all their primary locations.

  • Lead overall account and territory strategy to drive YoY growth and retention

  • Develop exemplary account solutions and license architectures – building account vision and strategy, and driving execution towards intended state

  • Orchestrate and marshal account planning and execution with cross-BU internal partners

  • Drive high activity by coordinating prospecting strategies and driving prospecting execution

  • Account management with the outcome of increased customer engagement and an increase in retention and account growth

  • Quota responsibility aligned to a specific multinational account

  • Build and demonstrate mastery of Gartner sales methodology and products

  • Drive consistent execution of Gartner’s proven best practices

  • Responsible for forecasting and forecast accuracy on a monthly/quarterly/annual basis

  • Maintain and leverage competitive knowledge & focus

What you will need:

  • 15+ years of experience with +10 years of sales experience.

  • Track record of success in a quota-bearing consultative selling environment, preferably experience in high technology (services or software) sales

  • Proven experience owning and developing new trust-based relationships with C-Level and senior level clients and prospects in large multi-national companies, offering value added, insightful and strategic insight into their business

  • Proficient in global account planning, territory management, and developing solution/license architectures

  • Strong demonstration of intellect, drive, influencing skills, executive presence, relationship building, sales acumen, collaboration, and compelling communications

  • Proven ability to understand enterprise-wide issues and to structure innovative, integrated solutions that provide IT decision support to global companies

  • Comprehensive understanding of technology buying centers and procurement processes of large global accounts

  • Extensive and relevant industry knowledge, specific to vertical markets per territory

  • Strong presentation skills and business application proficiency (e.g. PowerPoint, CRM tools, Word, Excel, etc.)

  • Proficiency in navigating full lifecycle of sales process

  • Bachelor’s degree desired

  • Master's degree a plus

What you will get:

  • Competitive salary, generous paid time off policy, charity match program, and more!

  • Uncapped commission structure

  • World-class sales training programs and skill development programs

  • Annual "Winners Circle" event attendance at exclusive destinations for top performers

  • Collaborative, team-oriented culture that embraces inclusion

  • Professional development and career growth opportunities

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.


The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:111479

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Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy


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Skills Required

  • 15+ years of experience with 10+ years of sales experience
  • Track record of success in a quota-bearing consultative selling environment
  • Experience in high technology (services or software) sales
  • Proven experience developing trust-based relationships with C-Level and senior clients in large multinational companies
  • Proficient in global account planning, territory management, and developing solution/license architectures
  • Strong influencing skills, executive presence, relationship building, sales acumen, collaboration, and communications
  • Ability to structure innovative, integrated enterprise solutions and understand enterprise-wide issues
  • Comprehensive understanding of technology buying centers and procurement processes of large global accounts
  • Extensive industry knowledge specific to vertical markets per territory
  • Strong presentation skills and business application proficiency (e.g., PowerPoint, CRM tools, Word, Excel)
  • Proficiency navigating full lifecycle of the sales process
  • Bachelor's degree
  • Master's degree

Gartner Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gartner and has not been reviewed or approved by Gartner.

  • Strong & Reliable Incentives Pay is considered strong in sales through robust commission structures with uncapped earning potential and accelerators. High performers can meaningfully increase total earnings when attainment aligns with targets.
  • Healthcare Strength Health coverage is described as comprehensive, including medical, dental, and vision plans, preventive care, mental health support via an EAP, and annual HSA contributions. Flexible care options and wellness resources add breadth.
  • Parental & Family Support Paid parental leave is offered for all parents, alongside programs for fertility, nursing, child, and elder care. Dependent care supports and family-focused resources reinforce work-life balance.

Gartner Insights

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The Company
HQ: Stamford, CT
17,843 Employees
Year Founded: 1979

What We Do

Gartner, Inc. is the world’s leading research and advisory company and a member of the S&P 500. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow.

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