Client Leadership Director

Posted 15 Days Ago
Be an Early Applicant
Tokyo, JPN
In-Office
Senior level
Agency
The Role
Lead senior client partnerships for Havas Creative Japan, driving growth, retention, and commercial performance. Own new business pipeline and senior pitches, integrate cross-discipline teams (Media, PR, Health), and develop the client/account team. Serve on the Japan Leadership Team to shape strategy, operations, and international opportunities across the global Havas network.
Summary Generated by Built In

Agency :

Havas Japan

Job Description :

Havas Japan is building a modern, growth-driven agency—powered by ambition, collaboration, and cultural relevance.
We are looking for a Client Leadership Director to join our Leadership Team and take ownership of Havas Creative client leadership in Japan, driving growth, integration, and impact across our portfolio.
This is not a traditional account management role.
It is a commercial, strategic leadership position for someone who wants to shape the future of the agency, build meaningful client partnerships, and unlock new opportunities—both locally and across the global Havas network.
Havas Japanは、成長志向とコラボレーション、カルチャーへの理解を大切にしながら、進化を続けるモダンなエージェンシーです。
現在、クライアント・リーダーシップ・ディレクターとして、日本におけるHavas Creativeのクライアントリーダーシップを担い、ビジネス成長と価値創出をリードしていただける方を募集しています。
本ポジションは、単なるアカウントマネジメントではなく、エージェンシーの成長に直接関わり、クライアントとの長期的なパートナーシップを築く戦略的な役割です。国内外のHavasネットワークと連携しながら、新たなビジネス機会の創出にも携わっていただきます。

■ Key Responsibilities

1. Lead Client Partnerships (Havas Creative)

  • Own senior relationships across key clients, acting as a trusted strategic partner
  • Drive overall client health: growth, satisfaction, retention, and commercial performance
  • Elevate conversations beyond delivery into business and brand transformation
  • Lead Havas Creative account leadership across all key clients in Japan
  • Partner closely with Media, PR, Health, and other Havas teams to deliver integrated, high-impact solutions
  • Act as senior escalation point where needed

2. Drive Growth

  • Build and actively manage a new business pipeline—from opportunity identification through to conversion
  • Unlock growth within existing clients through proactive, insight-led thinking
  • Lead senior-level pitching, shaping compelling, differentiated narratives
  • Work cross-functionally to bring together the best of Havas capabilities to win and grow business

3. Lead & Evolve the Team

  • Lead and develop the Client / Account team into a high-performing, growth-oriented function
  • Coach teams to move beyond traditional servicing into proactive, commercially driven client leadership
  • Create clarity in roles, accountability, and ways of working
  • Foster a culture of ownership, collaboration, and ambition

4. Shape the Business

  • Act as a core member of the Havas Japan Leadership Team, contributing to strategy, structure, and growth plans
  • Help evolve how we operate as a modern, integrated agency
  • Champion a growth mindset across business, clients, skills, and people

5. Connect Across the Global Network

  • Build strong relationships with regional and global Havas team
  • Identify and unlock multi-market and international opportunities
  • Collaborate across offices to bring the best of Havas to local clients—and export Japan thinking globally
  • Act as a connector between Japan and the wider network

■ Ideal Candidate Profile
Experience
  • A proven leader in client leadership / business leadership roles within an agency or similar environment
  • Strong track record of growing accounts and building senior client relationships
  • Experienced in leading integrated work across multiple disciplines
  • Confident in new business development and senior pitching environments

Capabilities

  • Strong Japanese and English communication skills (business fluent in both)
  • Ability to operate confidently in a Japanese client environment, with an international mindset
  • Strong leadership presence with the ability to influence senior stakeholders
  • Commercially minded with a clear understanding of growth, revenue, and profitability
  • Highly collaborative and cross-functional in approach
  • Entrepreneurial, self-motivated, and proactive

Mindset

  • Energized by building—not maintaining
  • Excited by the opportunity to shape a growing, evolving agency
  • Comfortable in a lean, fast-moving environment
  • International in outlook, with a desire to connect across markets
  • Creatively ambitious, with belief in the power of ideas to drive growth

Why Join Havas Japan

  • Be part of a growing agency with strong momentum and a diverse, high-quality client roster
  • Work at the intersection of local insight and global opportunity
  • Join a leadership team focused on building a modern, integrated agency model
  • Play a key role in shaping the next phase of growth in Japan and beyond

This is a role for someone who wants to build, shape, and lead—not maintain the status quo.

■ 主な業務内容1. クライアントパートナーシップのリード(Havas Creative)
  • 主要クライアントにおけるシニアレベルの関係性を構築し、信頼される戦略的パートナーとして伴走
  • クライアントの健全性(成長、満足度、継続率、収益性)を総合的に管理・向上
  • 単なる制作・運用にとどまらず、ビジネスおよびブランド変革につながる提案を推進
  • 日本におけるHavas Creativeの主要クライアントアカウントを統括
  • Media、PR、Healthなど他Havasチームと連携し、統合的でインパクトのあるソリューションを提供
  • 必要に応じてシニアレベルのエスカレーション対応を担当
2. ビジネス成長の推進
  • 新規ビジネスのパイプライン構築および管理(機会創出から受注まで)
  • 既存クライアントにおける成長機会を、洞察に基づく提案により創出
  • シニアレベルのピッチを主導し、説得力のある差別化されたストーリーを構築
  • Havasの多様な専門性を横断的に統合し、ビジネス獲得・拡大を推進
3. チームのリードおよび進化
  • クライアント/アカウントチームを率い、成果志向かつ高付加価値な組織へ育成
  • 従来型の「受託型」業務から、主体的で商業的視点を持つクライアントリーダーシップへの転換を支援
  • 役割・責任・業務プロセスの明確化
  • オーナーシップ、コラボレーション、成長志向のカルチャーを醸成
4. 事業づくりへの参画
  • Havas Japanのリーダーシップチームの一員として、戦略、組織設計、成長計画に貢献
  • モダンで統合型のエージェンシーモデルへの進化を推進
  • ビジネス、クライアント、スキル、人材すべてにおいて成長志向を浸透させる役割を担う
5. グローバルネットワークとの連携
  • アジアおよびグローバルのHavasチームと強固な関係を構築
  • 複数市場・国際案件の機会を発掘・推進
  • 各拠点と連携し、日本発の知見をグローバルに展開するとともに、グローバルの強みを日本市場へ還元
  • 日本とグローバルをつなぐハブとして機能
■ 求める人物像・経験経験・スキル
  • エージェンシーまたは類似環境におけるクライアントリーダーシップ/ビジネスリーダーとしての実績
  • 既存クライアントの成長およびシニアクライアントとの関係構築における高い実績
  • 複数領域を統合したプロジェクトのリード経験
  • 新規ビジネス開発およびシニアレベルでのピッチ経験
能力
  • 日本語・英語ともにビジネスレベルの高いコミュニケーション力
  • 日本のクライアント環境を理解しつつ、国際的な視点で業務を遂行できる方
  • シニアステークホルダーに影響力を発揮できるリーダーシップ
  • 成長、収益、利益構造を理解した高いビジネス感覚
  • 部署や専門領域を越えて協働できる方
  • 自律的で、主体的に行動できる方
マインドセット
  • 現状維持ではなく「つくり上げていくこと」にやりがいを感じる方
  • 成長途上のエージェンシーを共につくることに魅力を感じる方
  • スピード感のある、コンパクトな環境を楽しめる方
  • 国際的な視野を持ち、マーケットを越えた連携に意欲的な方
  • アイデアの力で成長を生み出すことを信じ、クリエイティブに高い意欲を持つ方
■ Why Join Havas Japan
  • 成長フェーズにあり、勢いのあるエージェンシーの中核メンバーとして活躍できます
  • ローカルの強みとグローバルの機会が交差する環境で働けます
  • モダンで統合型のエージェンシーモデル構築を目指すリーダーシップチームの一員になれます
  • 日本、そしてその先の成長フェーズを形づくる重要な役割を担えます

本ポジションは、現状を維持するのではなく、自ら築き、形づくり、リードしていきたい方のためのポジションです。
#LI-DW1

Contract Type :

Permanent

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

Skills Required

  • Proven leader in client leadership or business leadership roles within an agency or similar environment
  • Strong track record of growing accounts and building senior client relationships
  • Experience leading integrated work across multiple disciplines (e.g., Media, PR, Health)
  • Demonstrated success in new business development and senior-level pitching
  • Business fluent Japanese and English communication skills
  • Ability to operate confidently in a Japanese client environment with an international mindset
  • Strong leadership presence with ability to influence senior stakeholders
  • Commercially minded with clear understanding of growth, revenue, and profitability
  • Highly collaborative and cross-functional approach
  • Entrepreneurial, self-motivated, and proactive mindset
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The Company
HQ: Chicago, IL
450 Employees
Year Founded: 2012

What We Do

Fearless. Fast. Smart. Focused. We are on a relentless quest to be Chicago's most creative company by reinvigorating iconic American brands through cultural relevance. We are passionate makers, digital disruptors, artists who don't color inside the lines. We work smarter. Push harder. Break things. Make things. And we're always looking forward.

Why Work With Us

Our agency gets out of bed in the morning to undertake what we call 'meaningful disruption' in an industry that is in need of serious transformation. We are not looking for the same, boring solutions that are chock-full of brand and marketing rhetoric but seek people that want to change the advertising game.

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