MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.
We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career.
We are looking for a Client Data Analyst to join our Finance & Accounting Team in our Holmdel, New Jersey Office!
The Client Data Analyst is responsible for ensuring accurate billing and providing exceptional customer support to our clients. The successful candidate will have excellent verbal and analytical skills. They will be curious and eager to understand the full lifecycle of billing charges to foster improvements.
ROLE AND RESPONSIBILITIES:
- Analyzes and documents data, interprets results, summarizes findings, and presents to partners and management for effective decision-making.
- Audits performance of individual matters and portfolios of business against established quotes, budgets, revenue and realization.
- Reviews documentation and creates database records summarizing Special Billing Arrangements.
- Works with IT to develop tools to monitor and report on Special Billing Arrangements.
- Provides relevant knowledge and support to others in the Firm in a manner that increases the level of understanding of corporate transactions and special billing arrangements.
- Understands and responds to inquiries and requests made by customers, agents and staff and demonstrates this understanding through the use of effective communication.
- Assists with updating documentation relating to Special Billing Arrangements.
- Actively seeks to enhance knowledge of all Client Administration procedures and processes.
- Performs other related duties as assigned.
Desired Skills and Experience:
- Bachelor’s Degree
- Proficient in Microsoft Excel (v-lookup, pivot tables, formulas, etc.)
- Working knowledge of Microsoft Access or SQL Server is a plus
- Strong verbal and written communication skills
- Self-starter with strong organizational skills
- Ability to collaborate and thrive in a team environment
- Relevant work experience in the Telecom industry preferred.
*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $60,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.
Keywords: #Holmdel #NewJersey #Monmouth #Analyst #SQL #Excel #CustomerService #Telecom #Results #Billing #MonmouthCounty #NewJersey #Finance #Accounting
MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
To learn more about our company visit us at www.mettel.net
Skills Required
- Bachelor's degree
- Proficiency in Microsoft Excel, including VLOOKUP, pivot tables, and formulas
- Strong verbal and written communication skills
- Self-starter with strong organizational skills
- Ability to collaborate and thrive in a team environment
- Working knowledge of Microsoft Access or SQL Server
- Relevant work experience in the telecommunications industry
MetTel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MetTel and has not been reviewed or approved by MetTel.
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Wellbeing & Lifestyle Benefits — Perks such as TransitChek commuter benefits, health-club and phone-service discounts, and Plum Benefits are available. These extras can meaningfully reduce out-of-pocket costs for those who use them.
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Retirement Support — A 401(k) plan is offered to help employees save for retirement. Specific match details are not prominently listed in the available materials.
MetTel Insights
What We Do
MetTel is a global communications solutions provider for businesses and government agencies. We design and deploy tailored connectivity and networking solutions for voice, data, mobility, and IoT by leveraging our global private network and the industry’s broadest portfolio of innovative technology. Recognized as a Leader in the Gartner Magic Quadrant for Managed Network Services – 2020, 2021, 2022 (current report) – we digitally transform legacy networks with intelligence, security, and dedicated solutions management. This unique combination of solution design, deployment, and management creates an unparalleled customer experience with enhanced productivity and cost-savings, freeing organizations to focus on their core operations. For more information visit mettel.net, follow us on Twitter (@OneMetTel) and LinkedIn, or call us directly at (877) 963-8663. MetTel. Connect Smarter. To learn more visit: www.mettel.net or email us: [email protected]. Connect with MetTel: x.com/OneMetTel google.com/+MetTelNet1 youtube.com/user/MetTelNet facebook.com/MetTelNet
