Claims Tech Assistant - Hybrid

Why Arbella?
At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.
Other perks include:
• Company nurse, nutritional counseling, mental health resources and onsite gym
• Tuition assistance programs
• Opportunities to get involved: Arbella Activities Committee, Diversity and
Inclusion Council and more.
• A company committed to community: volunteer opportunities, employee- led
community efforts and the Arbella Insurance Foundation
• Robust training, mentorship, and professional/personal development
programs
• Colleagues who genuinely care about each other
Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.
It’s no wonder our employees have voted Arbella one of the Boston Business Journal’s “Best Places to Work” every year since 2009!
Claim your future with Arbella! If you’re looking for a dynamic opportunity to help customers through their toughest challenges, you’re in the right place.

As a Claim Technical Assistant (CTA) you will learn and develop the fundamental skills that are transferable to the Claim Service Specialist (Claim Adjuster) role.  If you become proficient in these skills, and demonstrate a commitment to self-development, you may have an opportunity to enter our Claim Development Program (CDP).  Upon successful completion of the CDP, you might earn an accelerated promotion to a Claim Adjuster or other opportunities throughout the organization based on business need. The Claim Technical Assistant position provides OJT training, job shadowing and formal insurance courses.  This dynamic department provides strong professional support and career growth as you learn important fundamental claim skills including:  
•    Claim creation 
•    Appraisal assignment 
•    Loss and expense payments 
•    Document Management
•    Medical bill logging 
•    Subrogation 

These skills, along with a progressive training curriculum, focus on the necessary preparation for the advancement into our Auto, Property and Subrogation Claim role.  We are fully committed to promoting successful employees. 

This is a new and exciting opportunity at Arbella!  Come join the Arbella Claim Team!

What will you need?
•    A true commitment to customer service excellence through positive, effective and diplomatic oral and written communication skills
•    Highly effective time management skills
•    Strong attention to detail, accuracy, and impeccable organization
•    Some customer service work experience preferred
•    High levels of performance will be recognized and rewarded!

You are valued. 

At Arbella, we know that our success depends on you. We recognize that in order to have the best people, we need to invest in them. Throughout your career at Arbella, you’ll have opportunities for professional and personal growth. We are proud that our greatest asset is our people, and we treat them that way.

This career opportunity starts at a minimum of $22.00 per hour or more, depending on skills and work experience. We value work-life balance, so our work schedule is 36.25 hours per week. All Arbella employees are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more! Check out some of the amazing benefits and programs we offer to all employees.
 
Full time schedules are available with a hybrid work arrangement. Arbella offers work from home flexibility up to 2 days per week once the employee is fully trained and performing successfully. Apply today!!