Claims Supervisor - Med Only

Reposted Yesterday
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Dubuque, IA, USA
In-Office
Mid level
Insurance
The Role
Lead and develop a team of Claims Administrators, ensure quality claim handling, monitor performance metrics, and maintain communication with clients and stakeholders.
Summary Generated by Built In
CBCS, a division of Cottingham & Butler, is seeking a driven leader to join our Workers’ Compensation team and lead a team of Claim Administrators. This role combines people leadership with technical oversight to ensure high-quality claim handling and client service.
 
Responsibilities
  • Lead, coach, and develop a team of Claims Administrators
  • Review claims for quality, adherence to best practices, and proper documentation
  • Provide guidance on complex claims, escalation decisions, and reserving strategies
  • Monitor team performance against key metrics
  • Support hiring, onboarding, and ongoing training of team members
  • Maintain strong communication with clients, injured workers, and providers
Qualifications
  • Prior business or claims experience preferred; leadership experience a plus
  • Strong communication, critical thinking, and organizational skills

Do you think this might be a fit for you? Send us your resume – we’d love to talk!

Pay & Benefits

  • Salary – Flexible based on your experience level.
  • Most Benefits start Day 1
  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/ Defined Contribution (1-year waiting period)
  • PTO/ Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/ Parental Leave
  • Company-paid Term Life/ Accidental Death Insurance

About Cottingham & Butler Claims Services

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. 

Want to learn more? Follow us on www.CBCSclaims.com | LinkedIn



Skills Required

  • Prior business or claims experience
  • Leadership experience
  • Strong communication skills
  • Critical thinking skills
  • Organizational skills

Cottingham & Butler Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cottingham & Butler and has not been reviewed or approved by Cottingham & Butler.

  • Strong & Reliable Incentives Variable pay elements—such as commissions, bonuses, and profit sharing—create meaningful earning upside in certain roles. Feedback suggests these incentives contribute to stronger satisfaction where performance pay is prominent.
  • Retirement Support A 401(k) with company match and profit sharing strengthens long‑term savings potential. Feedback suggests tax‑advantaged accounts and, in some roles, day‑one eligibility add tangible value.
  • Parental & Family Support Priority access and discounted rates at the Dubuque HQ onsite childcare center directly support working parents. Family‑oriented perks complement the broader health and time‑off offerings.

Cottingham & Butler Insights

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The Company
Dubuque, Iowa
841 Employees
Year Founded: 1887

What We Do

Cottingham & Butler is the 31st largest insurance broker in the U.S. and a recognized leader in offering innovative property & casualty and employee benefit insurance solutions. The company is headquartered in Dubuque, Iowa, and employs over 1,200 employees across the U.S. Better Every Day. That's our promise to our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, and a growth track record that has propelled us forward since 1887

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