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Multi-state commercial insurance carrier is seeking a Claims Operations Assistant for a position based in their Vancouver, WA office. This is an entry-level position which will provide administrative support to the Claims Technicians and office management.
Key Accountabilities/Deliverables:
Answers multi-line phone system
Takes messages and distributes them efficiently and appropriately
Clarifies and answers customer requests for information.
Explains the claim reporting process to customers.
Documents loss reports
Enters data pursuant to claim reports
Organizes claim files
Processes payments
Provides additional general administrative assistance to claims technicians, as well as senior staff members
Technical Knowledge and Understanding:
Proficient data entry skills, including Microsoft Word, Excel, and Outlook
Prior claims experience is helpful
Experience:
High School diploma is required, some college preferred
Excellent verbal and written communication skills
Detail-oriented with the ability to work in a team environment and be flexible to daily changing needs and job duties
Strong interpersonal and customer service skills
Strong organizational and multi-tasking abilities
Effective time management
Ability to learn database applications related to claims services
Bilingual English/Spanish candidates preferred
The expected pay range for the role is $42,000 - $45,000. The specific offer will depend on an applicant’s skills and experiences. The disclosed pay range estimate may also be adjusted for the applicable geographic differential for the location in which the position is filled.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over work authorization sponsorship now or in the future for this position.
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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program
Skills Required
- High School diploma
- Some college
- Proficient data entry skills, including Microsoft Word, Excel, and Outlook
- Ability to learn database applications related to claims services
- Excellent verbal and written communication skills
- Detail-oriented with ability to work in a team and adapt to changing duties
- Strong interpersonal and customer service skills
- Strong organizational and multi-tasking abilities
- Effective time management
- Bilingual English/Spanish
- Prior claims experience
- Authorized to work for any employer in the U.S.; employer will not sponsor visas
What We Do
Core Specialty, through its subsidiary insurers, offers a diversified range of property, casualty, and marine insurance products for small to mid-sized businesses. We have the capital to take on risk, the underwriting talent in place, decisive leadership team, infrastructure, and a proven track record of making things happen – fast! When you’re ready to solve your toughest insurance needs, we’re ready to get it done for you. We free customers up to focus on their business by taking the load of complicated specialty insurance off their hands. We break down the walls of bureaucracy to provide optimal underwriting solutions for brokers. We’re ready, equipped, and motivated to get the job done, efficiently and professionally, by empowering experts with what they need to move quickly on behalf of customers and their brokers. Our specialty focus is the essential part of our identity. It is at our core
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