Claims Operations Assistant - Dutch, German, or Italian Speaking

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Madrid, Comunidad de Madrid, ESP
In-Office
Insurance
The Role

Title:

Claims Operations Assistant - Dutch, German, or Italian Speaking

Company:

Everest Insurance (Ireland) Spain

Job Category:

Claims

Job Description:

It’s an exciting time for Everest! As we continue on our journey, we see significant opportunities ahead of us to expand our reach, build diversity, and enhance our capabilities in critical markets.

Everest is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in the US, Bermuda, Canada, Europe, Singapore, and now Australia.  Throughout our history, Everest has maintained its discipline and focus on creating long term value through Underwriting excellence, strong risk and Capital Management, and an innovative culture. 

The Role:

This position is part of a team responsible for the operational support of the International Insurance Claim Department. The primary responsibility of this position is to support the claim technical staff with the handling of claim files. This is a hybrid role based in our Madrid office (3 days in office/2 days remote).

Responsibilities include, but are not limited to the following:

  • Receiving, indexing and distribution of claim correspondence, in all formats, to the appropriate parties.

  • Processing payments and other financial transactions.

  • Claims processing

  • Receiving new losses, verifying accuracy of information via coverage and completing data entry of initial file setup.

  • Performing quality review analysis of claim data for accuracy in accordance with established procedures and internal controls.

  • Document management and entering data in various reinsurance claim systems.

  • Providing operational support to Claim management, Claim technical staff and our internal and external customers.

Qualifications

  • Work experience in the insurance/reinsurance industry desirable

  • Solid organizational skills and the ability to effectively manage multiple priorities.

  • Strong written, verbal, and interpersonal skills are required.

  • Proficiency in MS Office (i.e., Word, Excel, and PowerPoint) is required.

  • Familiarity with electronic document management applications is a plus.

  • Language skills: Good English (written and oral) required. Additionally, outstanding fluency in Dutch, German, or Italian will be required.

What if I don't meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn’t align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture 

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture. 

  

  • Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
  • Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.  

  

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.

#LI-Hybrid

Type:

Regular

Time Type:

Full time

Primary Location:

Madrid, Spain

Additional Locations:

Privacy Notice | Everest (everestglobal.com)

Everest Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Everest and has not been reviewed or approved by Everest.

  • Fair & Transparent Compensation Pay is characterized as fair or decent for the role, with total compensation often viewed as broadly competitive. Bonus, overtime eligibility, and stock-related elements are described as meaningful contributors to overall earnings in stronger years.
  • Healthcare Strength Health benefits are repeatedly characterized as good to great, and they appear to be a consistent bright spot in the overall rewards package. Core protections like life insurance and short- and long-term disability coverage are also described as available.
  • Wellbeing & Lifestyle Benefits A Lifestyle Spending Account and a wellness debit-card style perk are described as available for physical or mental health expenses. Employee assistance support is positioned as accessible globally, adding to day-to-day wellbeing coverage.

Everest Insights

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The Company
HQ: Allen, TX
3,485 Employees
Year Founded: 1973

What We Do

Everest Group, Ltd. (“Everest”) is a global underwriting leader providing best-in-class property, casualty, and specialty reinsurance and insurance solutions that address customers’ most pressing challenges. Known for a 50-year track record of disciplined underwriting, capital and risk management, Everest, through its global operating affiliates, is committed to underwriting opportunity for colleagues, customers, shareholders, and communities worldwide. Everest is in over 100 countries across 6 continents. We provide the world with protection, we underwrite more than risk, we underwrite opportunity. Everest Group, Ltd. is listed on the New York Stock Exchange (NYSE: EG) and is a component of the S&P 500 index. FINANCIAL STRENGTH RATINGS A+ by A.M. Best A+ by S&P A1 by Moody's

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