By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Claims Investigator (Motor / Liability)Location: United KingdomEngagement Type: Flexible – Self-Employed, PAYE or PSC arrangements availableWe have an exciting opportunity for experienced Claims Investigators specialising in Motor, Employers’ Liability and Public Liability claims to work across the United Kingdom.This is a varied and investigative role focused on delivering high-quality claims investigations across a range of motor and liability cases. Working on a flexible, case-by-case basis, you will conduct investigations, gather and evaluate evidence, obtain witness statements, and produce detailed reports to support informed claims decisions.
A strong background in motor claims investigations is essential, whilst experience within Employers’ Liability and Public Liability investigations would be highly advantageous.
You will play a key role in managing investigations from instruction through to conclusion, handling both straightforward and more complex cases. Strong attention to detail, excellent communication skills and a proactive approach are essential.
With experience in claims investigations, you will identify inconsistencies and potential fraud indicators, follow appropriate investigation procedures, and ensure evidence is gathered, preserved and recorded accurately. You will conduct interviews with policyholders, witnesses and other relevant parties, prepare CPR-compliant statements, and produce detailed reports within agreed service levels.
The skills you will have when you apply:Proven experience in motor claims investigations.
Knowledge of Employers’ Liability and Public Liability investigations would be advantageous.
Strong understanding of current case law, statutes and legal liability.
Understanding of the principle of indemnity and its application.
Excellent investigation skills and the ability to gather, preserve and evaluate evidence.
Experience producing CPR-compliant witness statements and detailed investigation reports.
Ability to identify suspicious activity and follow appropriate fraud prevention procedures.
Strong organisational skills and the ability to manage workload effectively.
Excellent communication skills, both written and verbal.
Good IT skills, including email and Microsoft Word.
Full UK driving licence and access to a vehicle.
This opportunity is offered on a flexible, assignment-based basis and is not a permanent employed position with guaranteed hours. Assignments will be offered in line with operational demand and business requirements.
This isn't just a position, it's a pivotal role in shaping our industryAt Sedgwick, you'll be part of a team of experts dedicated to delivering exceptional service and high-quality investigations for our clients. Together, we're helping to shape the future of claims management while maintaining the highest standards of professionalism and customer service.
Next steps for you:Think we'd be a great match? Apply now – we want to hear from you.
As part of our commitment to you, we are proud to have a zero-tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.
After the closing date, we will review all applications and may select some applicants for an interview (which may be virtual or in person).
Skills Required
- Proven experience in motor claims investigations.
- Knowledge of Employers' Liability and Public Liability investigations.
- Strong understanding of current case law, statutes and legal liability.
- Understanding of the principle of indemnity and its application.
- Excellent investigation skills and ability to gather, preserve and evaluate evidence.
- Experience producing CPR-compliant witness statements and detailed investigation reports.
- Ability to identify suspicious activity and follow fraud prevention procedures.
- Strong organisational skills and ability to manage workload effectively.
- Excellent written and verbal communication skills.
- Good IT skills, including email and Microsoft Word.
- Full UK driving licence and access to a vehicle.
Sedgwick Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sedgwick and has not been reviewed or approved by Sedgwick.
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Leave & Time Off Breadth — Generous paid time off and paid holidays are emphasized, with PTO accruals increasing with tenure. Paid parental leave and caregiver support further expand time-off coverage.
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Healthcare Strength — Medical, dental and vision coverage is complemented by telemedicine and a personal health concierge. Wellbeing supports such as diabetes and weight-management programs, fertility services, and robust mental-health access (coaching, therapy, psychiatry) broaden care.
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Parental & Family Support — Paid parental leave and caregiver support are offered alongside family-forming resources. Fertility services and adoption assistance reinforce family-oriented benefits.
Sedgwick Insights
What We Do
From our modest beginnings as a regional claims administrator, Sedgwick has grown into a leading global provider of technology-enabled risk, benefits and integrated business solutions with 31,000+ colleagues, located across 80 countries. Through innovative product development, organic business development and strategic acquisitions, Sedgwick’s offerings continue to evolve beyond claims processing to meet the current and future needs of our clients. Our approach to delivering quality service in areas such as workers’ compensation, liability, property, disability and absence management goes far beyond just managing claims—we aim to simplify the process and reduce complexity, making it easy and effective for everyone involve.
Why Work With Us
We stay tuned into what our colleagues want and need and deliver a world-class colleague experience that demonstrates how much we value their unique contributions to our business. You’ll see and feel what it’s like to work for a company that’s committed to doing the right thing – for those we serve, for our planet and for each other.
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