We are seeking a talented individual to join our WorkCare Claims team at JLT Risk Solutions Pty Ltd. This role will be based in Perth. This is a hybrid role that has a requirement of working at least three days a week in the office.
JLT Risk Solutions Pty Ltd is a dynamic standalone business unit within the Marsh Pacific family, proudly holding a 95% market share across Australia. We have pioneered innovative risk financing and management solutions tailored specifically for Local Government clients. Our unique approach, especially in working with mutual funds, enables us to deliver effective solutions that protect assets, people, and communities. We proudly serve over 500 Local Government organisations nationwide.
Our Perth team manages the not-for-profit industry-based mutual indemnity scheme (LGISWA), owned by 145 Western Australian local governments, dedicated to addressing their unique needs. To learn more, please visit www.lgiswa.com.au.
The Claims Consultant role offers the opportunity to play a key part in supporting the Senior Claims Consultant and Team Leader by managing a focused portfolio of Workers Compensation claims. You will collaborate closely with members, clients, and the broader claims team to deliver exceptional service and outcomes.
We will count on you to:
- Deliver timely and accurate work output using the claims management system.
- Collaborate effectively with your team, internal departments, and external stakeholders.
- Respond efficiently and professionally to Council enquiries.
- Provide high-quality claims management services that meet client needs.
- Ensure compliance with the Workers’ Compensation and Injury Management Act 2023 (WA), Workers’ Compensation and Injury Management Regulations 2024 (WA), and the Principles and Standards set by the Regulator.
What you need to have:
- Proven experience managing end-to-end insurance claims.
- Solid understanding of the fundamentals of the Workers Compensation and Injury Management Act.
- Strong communication skills and a personable approach.
- Proficiency in MS Excel, Outlook, and Word at an intermediate level.
- Self-motivation and strong organizational skills.
What makes you stand out:
- Experience specifically in Workers Compensation Claims.
- Ability to plan, work independently, and prioritize workloads effectively.
- A demonstrated eagerness to learn, grow, and develop professionally.
Why join our team:
- We help you be your best through professional development opportunities, engaging work, and supportive leadership.
- We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create innovative solutions and make a meaningful impact for clients, communities, and each other.
- Our scale provides diverse career opportunities, along with benefits and rewards designed to enhance your well-being.
Please note: All offers of employment are contingent upon clear results of a thorough background check, including criminal record check, previous employment history, and financial stability. People with criminal records are not automatically barred from applying; each application will be considered on its merits.
About Us:
Skills Required
- Demonstrated experience in managing end-to-end insurance claims
- Understanding of Workers Compensation and Injury Management Act
- Strong communication and interpersonal skills
- Intermediate skills in MS Excel, Outlook & Word
- Self-motivation and organisational skills
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
