Claims Assistant - Prime Specialty

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Hiring Remotely in Massachusetts, USA
Remote
70K-90K Annually
Insurance
The Role

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

Provides administrative and clerical support to staff by answering phones, typing, filing, copying, communicating with other departments and completing special projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provides exceptional administrative support for special projects involving gathering information, analyzing facts and compiling information to ensure increased productivity for the department.
2. Create all claim files by entering them into the automation system.
3. Types memos, labels, letters, reports and other correspondence for the department.
4. Performs follow-up on all suspense according to CRC policy and procedure.
5. Files, faxes, and copies correspondence and other documents as needed.
6. Answers telephone and gives information to callers, transfers calls to appropriate staff, completes messages, or follows up as necessary.
7. Sorts and distributes incoming mail and prepares outgoing mail.
8. Scans new mail.
9. Performs claim status requests and updates.
10. Prepares daily, weekly, and monthly reports for management as needed.
11. Maintain office supplies and equipment for department/office.
12. Performs other duties as assigned.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School diploma or equivalent work experience
2. Good organizational/time management skills
3. Ability to work under time constraints and meet deadlines
4. Strong verbal and written communications skills
5. Ability to operate a computer, calculator, multi-line phone, fax machine, copier, and other office equipment
6. Knowledge and use of correct spelling and grammar
7. Ability to write legibly
8. Ability to effectively interact with employees at all levels of the organization and with a variety of people from diverse backgrounds
9. Working knowledge of Microsoft Office software
10. Ability to adhere to all organizational policies and procedures
Preferred Qualifications:
1. College classes in Business
2. Administrative support experience

The annual base salary for this position is $70,000.00 - $90,000.00.

General Description of Available Benefits for Eligible Employees of TIH Insurance: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH's generous benefit plans, please visit our site. Depending on the position and division, this job may also be eligible for TIH’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.

EEO is the Law   Pay Transparency Nondiscrimination Provision   E-Verify

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The Company
HQ: Birmingham, Alabama
2,066 Employees
Year Founded: 1982

What We Do

CRC Group is one of the largest wholesale insurance distributors in the U.S. CRC Group consists of three divisions, Commercial Solutions, Group & Individual Solutions, and Specialty Programs. The CRC Group family of brands includes CRC, TAPCO, Insurisk, CRC Programs, 5Star, The ABC Program, Negley, Professional Insurance Concepts, Pro-Praxis, SHU, Target, JH Blades, CRC Voluntary Benefits, Ethos Underwriting Services, and Hanleigh. CRC Group’s insurance offerings and practice groups range from commercial property, casualty, professional lines, small business, transportation, environmental, construction, energy, healthcare, hospitality, manufacturing & distribution, public entity, and real estate, to personal lines, disability, voluntary benefits, and more. CRC Group has the largest collection of actionable data in the wholesale business and we are putting it to use to consistently deliver better outcomes and more efficient results for our clients. We leverage data to provide a better client experience through limits benchmarking reports, amendatory endorsements, comparison tools, form review library, and property risk assessment reports. We have unveiled the REDY platform, which uses data and analytics to help clients win. In addition, we offer products exclusively available from CRC Group through our Insurisk brand. Our Claims Advocacy team is another way we strive to enhance the client experience, our dedicated team is ready to assist even after the policy is placed, we are here to help in the event of a difficult claim, as well. These are just some of the ways CRC Group is placing you first.

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