- Analizar y dictaminar siniestros garantizando el cumplimiento de los términos y condiciones de las pólizas.
- Evaluar el comportamiento de la línea de negocio mediante el análisis de datos, estadísticas y tendencias relevantes.
- Construir, analizar y dar seguimiento a indicadores operativos, generando insights para la mejora continua de los procesos de atención y servicio.
- Asegurar la calidad, consistencia y congruencia de la información registrada en los sistemas
- Solicitar y dar seguimiento al pago de reclamaciones, asegurando su correcta autorización y registro.
- Elaborar y entregar cartas dictamen al asegurado, con base en el análisis técnico y documental de cada caso.
- Participar en el cierre operativo mensual mediante la conciliación de cifras, revisión de casos abiertos y ajuste de provisiones.
- Licenciatura concluida
- Experiencia mínima de 2 años en áreas de Siniestros (Vida, Daños, Crédito o Gastos Médicos) dentro del sector asegurador.
- Dominio de Excel avanzado (tablas dinámicas, fórmulas complejas, validaciones de datos).
- Deseable conocimiento de Power BI y experiencia en diseño de dashboards.
- Experiencia en análisis de indicadores operativos (frecuencia, severidad, niveles de servicio) y participación en procesos de cierre o gestión de reservas.
- Lugar de trabajo: Ciudad de México.
- Esquema híbrido (2 días presenciales en oficina).
- Salario competitivo y prestaciones adicionales.
- Contrato directo con la empresa.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
Skills Required
- Degree in relevant field
- Minimum of 2 years experience in Siniestros (Life, Damage, Credit or Medical Expenses) in insurance sector
- Advanced Excel skills (pivot tables, complex formulas, data validation)
- Desirable knowledge of Power BI and experience in dashboard design
- Experience in analyzing operational indicators (frequency, severity, service levels)
Assurant Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Assurant and has not been reviewed or approved by Assurant.
-
Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple medical plan options, dental and vision, and added supports like mental health and wellness programs. Eligibility extending to part-time employees working 20+ hours/week and day-one access to medical coverage strengthens perceived protection.
-
Retirement Support — Retirement benefits are positioned as a standout, featuring a 401(k) with a dollar-for-dollar match up to 6% of base salary. Additional financial programs such as an employee stock purchase plan with a discount add to the overall long-term value.
-
Parental & Family Support — Family-focused benefits are broad, including paid parental leave, adoption/surrogacy assistance, fertility support, and backup care offerings. These provisions indicate material support for different family-building paths and caregiving needs.
Assurant Insights
What We Do
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. We protect and secure: 62 million mobile devices 54 million motor vehicles 102 million household valuables, appliances, and electronics 31 million mortgages 55 million travelers and credit card holders And that's just the beginning.
