Claims Administrator

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Dubuque, IA, USA
In-Office
Insurance
The Role

What our Claims Administrators do and why it’s important:

Cottingham & Butler is growing and we are adding Claims Administrators within CBCS. As a Claims Administrator, you will be responsible for investigating, managing, negotiating and resolving claims. You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham & Butler and CBCS.

In practice, the core activities of your job will be to:

  • Manage assigned claims based on CBCS’s best practices
  • Make decisions in negotiating with claimants to try to resolve claims
  • Within your assigned authority, use independent judgment in the investigation, evaluation, negotiation, and resolution of assigned claims.

Strengths and skills necessary for success in the role:

The ideal candidate will have prior experience in a business setting or prior claims handling experience, a competitive spirit, and thrive in a fast-paced professional business environment. If you come from an insurance background that’s great! However, we understand that most people don’t which is why we are willing to train you on the technical details. It’s more important to us that you embody the right personal characteristics. While we don’t expect you to be perfect in every aspect of the job right away, the aforementioned traits are essential for success in the role.

Full-Time Benefits - Most benefits start day 1

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

About Cottingham & Butler Claims Services

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. 

Want to learn more? Follow us on www.CBCSclaims.com | LinkedIn

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The Company
Dubuque, Iowa
841 Employees
Year Founded: 1887

What We Do

Cottingham & Butler is the 31st largest insurance broker in the U.S. and a recognized leader in offering innovative property & casualty and employee benefit insurance solutions. The company is headquartered in Dubuque, Iowa, and employs over 1,200 employees across the U.S. Better Every Day. That's our promise to our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, and a growth track record that has propelled us forward since 1887

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