Job Title: Claim Representative, Workers’ Compensation
Location: Alpharetta, Georgia
About the Role:
As a Claim Representative, you will be responsible for handling workers’ compensation medical-only claims. This includes managing claims from initiation to resolution, collaborating with customers and medical providers, and ensuring fair and equitable outcomes throughout the process.
Key Responsibilities:
- Manage workers’ compensation medical-only claims from setup to closure
- Communicate with insured parties, claimants, and medical providers
- Investigate claims and manage medical treatment
- Prepare reports and keep claim files updated
- Set and adjust claim reserves as needed
- Ensure compliance with state regulations
- Refer claims for subrogation when needed
- Collaborate and provide excellent customer service throughout the process
Why Join Us?
- On-the-job training provided
- Fast-paced, supportive team environment
- Opportunity to grow your career in insurance
What We’re Looking For:
- Bachelor’s degree preferred
- Strong communication and organizational skills
- Ability to multitask and meet deadlines
- Team player with good decision-making skills
- Proficient in Microsoft Office
- Experience in claims or insurance is a plus, but not required (training provided)
- Eligible to obtain claim adjuster licenses in GA, FL, NC, SC, WV, and DE within 90 days of hire
- Knowledge of medical terminology or bill processing is a plus
Top Skills
What We Do
Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.
