Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.The P&C Corporate Claims Division consists of over 100 professionals who support Great American’s highly diversified P&C claims operations across the world. The functional teams within our division include Claims Practices, Claims Counsel, Claims Support Services, Claims Resolution Services and Legacy Claims.
Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday–Thursday, with the fourth day determined by business needs.
The Corporate Claims division is seeking an Associate Technical Product Manager to serve as the business-side Product Owner for Claims technology initiatives. This role partners closely with IT and is responsible for identifying opportunities, defining solutions, prioritizing work, and delivering business value. It will include work in our core claim systems and AI solutions. The position requires strong Claims domain knowledge, business analysis skills, stakeholder management capabilities, and a passion for leveraging technology, AI, and automation to improve business outcomes.
Essential Job Functions and Responsibilities
Assist in developing and prioritizing the product roadmap, ensuring alignment with business goals and customer needs. May conduct market research and competitive analysis to identify opportunities and threats.
Collaborates with stakeholders to gather and prioritize product requirements.
Partners with engineering teams to translate business needs into user stories and technical specifications.
Aids in overseeing the product development lifecycle, from concept to launch. Works with engineering teams to ensure timely delivery of features and enhancements.
Serves as the primary point of contact for product-related inquiries. Assists in communicating product vision, strategy, and progress to stakeholders at all levels of the organization.
Advocates for the end-user by ensuring that products are intuitive, user-friendly, and meet quality standards.
Assists in conducting testing and gathering feedback.
Partners with engineering teams to support the resolution of technical challenges.
Assists in tracking and analyzing product performance metrics, identifying areas for improvement, and implementing changes to optimize product performance.
Assists in tracking and analyzing product performance metrics, identifying areas for improvement, and implementing changes to optimize product performance.
Performs other duties as assigned.
Qualifications:
Bachelor's degree in Business, Information Systems, Insurance, Risk Management, Computer Science, or related field; or equivalent work experience.
3+ years of experience in Property & Casualty insurance, claims operations, product management, business analysis, process improvement, or technology delivery roles.
Strong verbal and written communication skills with the ability to communicate effectively with both business and technical stakeholders.
Ability to analyze complex business processes, identify improvement opportunities, and recommend practical solutions.
Demonstrated ability to influence without direct authority and build consensus across multiple stakeholder groups.
Strong organizational, prioritization, and problem-solving skills.
Business Unit:
Corporate ClaimsBenefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.
Skills Required
- Bachelor's degree in Business, Information Systems, Insurance, Risk Management, Computer Science, or related field; or equivalent work experience.
- 3+ years of experience in Property & Casualty insurance, claims operations, product management, business analysis, process improvement, or technology delivery roles.
- Strong Claims domain knowledge
- Strong verbal and written communication skills with ability to communicate with business and technical stakeholders.
- Ability to analyze complex business processes, identify improvement opportunities, and recommend practical solutions.
- Demonstrated ability to influence without direct authority and build consensus across multiple stakeholder groups.
- Strong organizational, prioritization, and problem-solving skills.
- Authorized to work in the United States without the need for current or future sponsorship.
- Ability to be on-site four days a week (core in-office days Tuesday-Thursday) with one remote day.
Great American Insurance Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Great American Insurance Group and has not been reviewed or approved by Great American Insurance Group.
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Leave & Time Off Breadth — PTO, paid holidays, and paid parental leave are positioned as generous from the first year. These time‑off provisions are seen as core strengths of the total package.
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision options supported by HSA and FSA programs. Wellness resources such as EAP access, fitness facilities or reimbursements, and instructor‑led classes broaden the offering.
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Retirement Support — Immediate 401(k) eligibility with a competitive company match and potential discretionary retirement contributions support long‑term savings. An employee stock purchase option and various discounts further reinforce financial benefits.
Great American Insurance Group Insights
What We Do
Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses. We have more than 30 specialty property and casualty insurance businesses, and in 2021, approximately 50% of our gross written premium in our property and casualty operations was generated by business units with a Top 10 market ranking. Great American Insurance Company has received an "A" (Excellent) or higher rating from the AM Best Company for more than 110 years (most recent rating evaluation of "A+" (Superior) affirmed December 3, 2021). The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio.
