The Claim Director, under minimal direction from the manager, investigates and settles claims promptly, equitably and within established best practices guidelines.
Responsible for investigating; settling high exposure, high risk Employment Practices Claims, including class actions
Ensure high level of customer service and claim file quality.
Identifying and evaluating coverage issues, preparing comprehensive coverage letters and analysis, retaining and managing coverage counsel through trial, and developing and managing strategy for complex coverage litigation.
Evaluating exposure through an in-depth analysis of legal and factual issues, retaining and managing litigation counsel through trial, developing and managing strategy for complex litigation
Attending arbitrations, mediations, trials.
Developing resolution strategies and negotiating settlements.
Reviewing legal budgets and legal and third-party vendor’s bills.
Presenting litigation strategy for complex litigation to senior claims management and underwriting staff.
Support business leaders on an as needed basis on various claim and underwriting related issues and marketing meetings.
Responsibilities:
Day to day handling of substantial caseload of line of business claims.
Confirms coverage of claims by reviewing policies and documents submitted in support of claims.
Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor and coverage unit.
Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
Directs and monitors assignments to experts and underlying defense counsel.
Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure.
Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.
Travels to conferences, mediations, and trials as necessary.
Qualifications:
Ability to handle demanding caseload of claims pertaining to Employment Practices Liability and provide business support.
Approximately 5- 7 years claims and/or legal experience in the EPL area including evaluating and resolving complex matters.
Law degree preferred.
Property & Casualty Adjusters licenses in required jurisdictions within 90 days of employment;
Failure to obtain the licenses within 90 days will result in termination of employment
Desired Traits
Ability to work independently and assimilate learning materials on many different subjects
from various sources.
Excellent interpersonal communications and negotiation skills.
Ability to deal with customers in a professional manner.
Authoritative knowledge of CHUBB coverage, products, services, and liabilities.
Ability to self-motivate and self-starter.
Ability to make independent decisions using CHUBB best practices for guidance.Excellent verbal and written communication skills.
Strong interpersonal, negotiation and customer service skills.
Capable of dealing with highly visible and demanding customers.
Highly organized and able to respond to insureds and internal and external business partners in a timely manner.
Must be able to effectively work in a team environment.
If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.
Skills Required
- Approximately 5-7 years claims and/or legal experience in Employment Practices Liability (EPL)
- Ability to handle a demanding caseload of EPL claims and provide business support
- Property & Casualty adjuster licenses in required jurisdictions within 90 days of employment
- Obtain applicable resident or designated home state adjuster license and any additional required state licensure if not already held
- Experience identifying and evaluating coverage issues, preparing coverage letters and analysis, and managing coverage counsel through trial
- Experience evaluating exposure, developing litigation strategy, retaining and managing litigation counsel, and negotiating settlements; attend arbitrations, mediations, and trials
- Law degree
- Excellent interpersonal, negotiation, verbal and written communication skills
- Ability to work independently, highly organized, self-motivated, and able to work in a team environment
- Authoritative knowledge of CHUBB coverage, products, services, and liabilities
What We Do
Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.
