Chief of Staff - Hybrid from France

Posted 3 Days Ago
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Paris, Île-de-France
Senior level
Information Technology • Insurance
The Role
The Chief of Staff will support the CEO and General Secretary in managing the company during a period of transformation. Responsibilities include planning C-level meetings, preparing internal and external documents, coordinating with stakeholders, aligning management efforts, and implementing strategic indicators.
Summary Generated by Built In
Who are we?

Wakam is a B2B2C insurance company that creates white-label insurance solutions via its Play&Plug® technology platform for more than 80 partners. We provide most of our insurance products through API, and hosts white label insurance solutions via our Play&Plug technology platform.

With a footprint spanning 32 countries and revenue of more than €900 million in 2023, mostly generated outside France, Wakam is the European leader in digital and embedded insurance.

Strongly committed to social responsibility, Wakam is a mission-driven company dedicated to “enabling transparent and impactful insurance".


We are seeking a dynamic Chief of Staff to joint our CEO Office to support our CEO and General Secretary in the management of Wakam in a period of transformation and scaling of the company.


⌖ Your Mission

As a facilitator, you ensure the effectiveness of C-level management meetings by taking responsibility for planning and coordinating problem resolution to facilitate decision-making.

Your main responsibilities:

  • Follow the CEO in her daily management (summary notes, major points of attention, escalation of alerts, etc.)
  • Organize Shareholders, Executive and C-Level meetings, including setting agendas, scheduling and facilitating decision-making processes,
  • Prepare internal and external intervention notes in connection with the various stakeholders, while being a driving force,
  • Prepare complete files for the CEO, documents for senior management and transversal presentations to ensure clear and concise communication of key information and facilitate decision support,
  • Collaborate with various stakeholders to gather relevant data and information to support strategic discussions and informed decision making,
  • Assist the CEO in aligning and coordinating the efforts of the management team, ensuring effective execution of the strategic vision,
  • Assist in the implementation of steering indicators and their follow-up.


Your Profile

  • You have a Master degree level, with 5 - 6 years of experience in strategy consulting, audit/general inspection, or insurance company with general understanding of the insurance sector (finance, risk management, underwriting, operations, etc.) ideally in international environments.
  • Positive and proactive with the ability to evolve and adapt in a complex and constantly changing environment
  • High level of intellectual horsepower – able to quickly digest thoughts/ideas/data and create a synopsis or way forward
  • Ability to project a strategic vision and to develop it at the operational level
  • Result oriented and problem solving
  • Curiosity and autonomy
  • Proactive and independent thinker with outstanding analytical and communication skills. You can manage highly sensitive and confidential information while effectively supporting a dynamic and fast-paced organisation


Hiring Process

To help you get a complete picture of our hiring process and Wakam's work culture, please visit our dedicated page: Interviews at Wakam

  1. Screening interview with a member of the Talent Acquisition team
  2. Manager interview with our General Secretary
  3. Manager interview with our CEO
  4. Culture fit interview with our VP People & Culture


=> Welcome @Wakam


Positive energy, agility, and team spirit are essential to support Wakam in its hyper-growth!

You have the Wakam mindset? Join us!


More about us

Our culture? Free to impact. A culture where everything is possible, where all ideas are taken into consideration, where everyone has an impact on the transformation of insurance! Hungry for freedom? Thirsty for autonomy? If you are adventurous and like challenges, then the Wakam adventure might be made for you! 

Discover on our website who we really are with the 11 cultural markers that so well describe us!

What we are looking for ?

Mindset compatibility with our ‘Free to Impact’ culture:

  1. Think big
  2. Biased for action
  3. Curious and eager to learn
  4. Can say no and find solutions
  5. Aims for the moon (but please don’t stick on the moon)
  6. And above all: have fun working together 🤜🤛 !
Good to know !
  • Wakam is not based on a hierarchy but on a methodology where everyone finds their role and knows their objectives.
  • With a flat hierarchical system and a highly collaborative operating model, Wakam is an extremely agile and transparent company.
  • Every last Friday of the month, it's Free.day @Wakam, a day without meetings to take a step aside and dedicate ourselves to skills sponsorship or other activities (because we are curious, I remind you).
  • Full-remote is a reality at Wakam (there is even one Wakamee who works from his sailing boat ⛵) with our Wakam From Anywhere (WFA) program.
  • Last but not least : we are nice and we have fun! (you'll find out by yourself 😉)


At Wakam, we are committed to fostering an inclusive environment where diversity is celebrated. If you require any reasonable adjustments during the recruitment process, please feel free to reach out to your recruiter.

The Company
HQ: Paris
296 Employees
On-site Workplace

What We Do

Wakam is a B2B2C insurance company that creates white-label insurance solutions via its Play&Plug® technology platform for more than 150 distribution partners and over 8 million policyholders. With a foothold in 32 countries and a 2021 turnover of €455 million, the majority of which was generated outside France, Wakam is the European leader in digital and embedded insurance. The company has been growing rapidly for more than seven years. Led by Olivier Jaillon, Wakam is a Mission-driven company since 2021, its corporate purpose is "enabling transparent and impactful insurance". We have a strong corporate culture built around 11 cultural markers that promote collaboration, curiosity, learning, open-mindedness and innovation

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