Responsable Rémunération et Avantages Sociaux - CDI (H/F/X)

Posted 2 Days Ago
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Clamart, Hauts-de-Seine, Île-de-France
Hybrid
Mid level
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
We're a global snacking company empowering people to snack right.
The Role
You will manage employee services in the service center, ensuring service delivery meets targets and handling supplier relationships. Key responsibilities include reporting performance, overseeing budgets, and implementing service improvements. You will also mentor and train staff to meet the employee services agenda.
Summary Generated by Built In

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You manage the in-house operations in the Mondelēz International Digital Services Center to ensure impeccable service delivery that satisfies service level agreements and meets productivity and efficiency targets, emphasizing timely, accurate and complete transaction handling and excellent customer care.
How you will contribute
You will manage the employee services community in the service center and onshore in countries and manage the relationships between delivery teams and internal customers. To excel in this role, you will report on service-center performance and lead reviews with the functional leadership team and key stakeholders. In addition, you will contribute to global service management agenda and integrate our global scale using simplified and standardized processes and technologies. As part of this job, you will oversee the employee services center's annual budget; handle local change requests and follow the global employee services governance framework to keep local documentation updated and compliant; manage suppliers delivering services for the processes; and identify service improvements to continuously improve the quality of the service provided. As a people leader, you will training employees and lead, coach, motivate, train and inspire direct reports to deliver the employee services agenda.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

  • Managing people and relating well with all center colleagues
  • Being a team player with demonstrated excellence in communication, interpersonal, and customer service skills
  • Managing a shared service or BPO delivery center regionally in a global organization
  • Managing vendor relationships
  • Project management with experience managing large-scale projects
  • Data analysis with a focus on accuracy and attention to detail
  • Multi-tasking, problem solving and managing fluctuating workloads
  • Building relationships, motivating, educating, and mentoring
  • Taking initiative


More about this role
What you need to know about this position:
What extra ingredients you will bring:
Education / Certifications:
Job specific requirements:
Travel requirements:
Work schedule:
The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland .
No Relocation support available
Business Unit Summary
At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury, Milka and Alpen Gold chocolates, Oreo, belVita, LU and Tuc biscuits get safely into our customers hands-and mouths. Great people and great brands. That's who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Service Operations (Delivery)
Global Business Services

The Company
HQ: Chicago, IL
90,000 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world.

Our Purpose
Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Our Brands
We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum.

Our People
Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are.

Our Strategies
We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities:

• Growth: accelerate consumer-centric growth
• Execution: drive operational excellence
• Culture: build a winning growth culture

Why Work With Us

We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.

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Mondelēz International Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

#TeamMDLZ F​lexible Work​ing Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time

Typical time on-site: Flexible
HQChicago, IL
MY
Singapore
Athens, GR
Bogotá, CO
Bratislava, SK
Bratislava, SK
Breda, NL
Bucharest, RO
Hungary
Buenos Aires, Buenos Aires
East Hanover, NJ
İstanbul, Istanbul
Mexico City, MX
Mumbai, IN
Prague, CZ
Santa Ana, CR
Santa Fé, MX
São Paulo, BR
Warsaw, PL
Learn more

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