Chief of Staff to the CRO

This is a role for someone who wants to sit close to the decisions, deliver real impact, and be pushed to be the best version of themselves. As Chief of Staff, you will report to the CRO and act as their extension across the Revenue organization. You will run the operating rhythm that keeps a fast-growing revenue team aligned, make sure the commitments made in leadership rooms turn into finished work, and take on the projects that do not have an obvious owner. The role is hands-on: you will chase deliverables, build the tracker, prepare the deck, and follow the thread until it is closed. In return you get a front-row seat to how a revenue organization is run at scale and a direct line to the people running it.

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.

• Run the CRO's weekly operating cadence: track commitments and deliverables across the Revenue leadership team, follow up on what is late, and make sure nothing falls through
• Act as the CRO's extension in tracking Revenue projects and KPIs, surfacing risks early and staying on them until they are resolved
• Own the Revenue OKR process end to end: planning, tracking, and execution across every Revenue team, and reporting progress to the CRO and the executive team
• Coordinate budget and headcount requests for the Revenue organization, from business case through approval with Finance and People
• Lead cross-functional projects on the CRO's behalf, coordinating with Product, Marketing, Finance, People, and Legal, and manage them through to completion
• Work directly with the CRO on high-visibility initiatives for the business

• 4+ years of experience in a strategic problem-solving role; prior experience in management consulting, investment banking, or an early-stage startup environment
• A strong ability to break down unstructured problems into their component parts, recommend solutions, and work with cross-functional stakeholders to implement them
• A combination of high ownership mentality and detail orientation that has resulted in a track record of delivering operational initiatives
• Strong analytical skills and the ability to synthesize insights from complex data
• Interest and/or experience working in healthcare, with a mission to improve the U.S. healthcare system
• A desire to do work that matters, and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.

At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. 

The target salary range for this position is $215,000 - $250,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.