Chief Revenue Officer

Description

Kitchens for Good

POSITION TITLE: Chief Revenue Officer (CRO)

REPORTS TO: Chief Executive Officer

FLSA STATUS: Exempt

COMPENSATION: $165,000 – $185,000, plus eligibility for an annual performance-based bonus

LOCATION: San Diego, CA; on-site at KFG enterprise sites with local travel

Who we are:

Kitchens for Good (KFG) is a San Diego nonprofit, employment social enterprise whose mission is to drive economic mobility through food. KFG runs culinary career and food entrepreneur development programs that intertwine with a robust portfolio of earned-revenue businesses, including meal contracts, catering, retail, resale, and ecommerce. These enterprises annually generate $4.5M in revenue that sustains the organization and serve as real-world job training grounds and sales channels for motivated individuals who have historically lacked employment and business ownership opportunities.

Position Overview:

The Chief Revenue Officer is a member of Kitchens for Good’s Executive Leadership Team and is responsible for the financial performance and growth of KFG’s social enterprise portfolio. They will work in tandem with the CEO to create the strategy and benchmarks needed to grow revenue from $4.5M to $30M over the next ten years while providing hundreds of job seekers and early-stage food entrepreneurs with wealth-generating opportunities.

The CRO must be equally comfortable with strategy and execution: developing multi-year growth plans, reviewing P&Ls, negotiating major business opportunities, coaching enterprise leaders, improving operational systems, and ensuring that KFG’s businesses remain both commercially competitive and deeply aligned with the organization’s mission.

Applicants are highly encouraged to submit a cover letter describing their interest in Kitchens for Good and the Chief Revenue Officer role. 

Enterprise Portfolio:

The CRO provides executive oversight of KFG’s portfolio of social enterprises, including:

• Nutrition Services: High-volume, scratch-made meal production for government agencies, schools, nonprofits, and institutional partners

• Shared Kitchens (in development): Commercial kitchen access, production infrastructure, and related services for food entrepreneurs and businesses

• Market Café (in development): A public-facing food enterprise that provides training, employment, market access, and community connection

• SHOP and E-commerce: Retail and online sales of donated kitchenware, locally made food products, and other mission-aligned merchandise

• Culinary Experiences: Classes, corporate team building, and events

The portfolio will evolve, and the CRO is responsible for evaluating, developing, and launching new opportunities, as well as recommending the restructuring or discontinuation of others based on financial performance, mission impact, market opportunity, and organizational capacity.

Essential Functions & Responsibilities

Financial Performance and Enterprise Accountability:

• Be accountable for the financial performance of KFG’s social enterprise portfolio

• Establish and manage annual revenue, margin, and profitability targets

• Analyze enterprise P&Ls, budgets, forecasts, cash requirements, pricing, cost structures, and performance trends

• Practice open book management

• Collaboratively develop and implement corrective plans when businesses fall below financial expectations

• Identify opportunities to improve margins through pricing, procurement, labor management, capacity utilization, Lean process improvement, and economies of scale

• Build a culture in which mission impact and financial discipline are viewed as mutually reinforcing

Revenue Growth and Business Development:

• Oversee strategies to grow enterprise revenue to $30M over the next ten years

• Build and steward relationships with prospective clients

• Lead major contract negotiations, business partnerships, and high-value revenue opportunities

• Establish disciplined sales pipelines, revenue forecasts, customer retention strategies, and business development processes

• Evaluate new business opportunities using clear financial, operational, capacity, and mission criteria

• Strengthen cross-selling, collaboration, and operating efficiencies across KFG’s enterprise portfolio

• Represent KFG externally as a leader in employment social enterprise, workforce development, food systems, and inclusive economic growth

Mission Integration and Social Enterprise Impact:

• Ensure KFG’s social enterprises effectively advance the organization’s mission to drive economic mobility through food

• Integrate job seekers and entrepreneurs into KFG’s businesses in ways that support economic mobility and enterprise performance

• Ensure all KFG enterprises provide paid on-the-job training for job seekers and market access for entrepreneurs

• Develop clear expectations and systems for balancing commercial performance with KFG’s social impact goals

• Identify new ways for KFG’s enterprises to expand economic opportunity for people who have historically faced barriers to employment and business ownership

• Define and measure the social return generated by KFG’s enterprise portfolio

Leadership and Talent Development:

• Provide leadership, coaching, and accountability to the directors and managers responsible for KFG’s social enterprises

• Establish clear roles, decision rights, goals, and accountability

• Develop the business and financial acumen of enterprise leaders

• Establish succession plans and leadership pipelines for key enterprise positions

• Steward a culture of unreasonable hospitality, ownership, accountability, innovation, collaboration, job seeker development, and continuous improvement

• Ensure enterprise leaders have freedom within a framework: a high level of autonomy while operating within KFG-wide strategies, standards, and financial expectations

Executive Leadership and Organizational Management:

• Engage as a proactive member of KFG’s Executive Leadership Team

• Participate in organization-wide strategic planning, budgeting, risk management, and decision-making, as well as KFG events

• Provide clear, concise reporting on enterprise performance, opportunities, risks, and corrective actions

• Present enterprise strategy and performance information to KFG’s Board of Directors and committees as requested

• Model KFG’s values and contribute to a culture of transparency, accountability, collaboration, and high performance

• Identify ways to add more value to KFG

Requirements

Education & Work Experience:

Required:

• Relevant combination of education, experience, and performance outcomes

• 10+ years of progressive leadership experience

• Demonstrated record of driving sustained growth

• Experience managing, leading, and inspiring large and diverse teams

• Experience managing complex projects

• Experience leading through change and uncertainty

• Demonstrated record of driving innovation

• Strong data literacy: collecting, analyzing, projecting outcomes, proactively identifying issues, and reporting results

• Clear, persuasive communication with program participants, executives, boards, customers, and team members

• Demonstrated experience using AI to drive efficiencies and maximize customer experience

Preferred:

• Shared lived experiences

• Spanish language proficiency

• Nonprofit leadership experience

• Lean Six Sigma and EOS proficiency

 Applicants are highly encouraged to submit a cover letter describing their interest in Kitchens for Good and the Chief Revenue Officer role.

Competencies:

• Business and financial acumen: Understands the drivers of revenue, margin, and cash, and uses data to make sound decisions.

• Strategic thinking: Sets long-range direction for a portfolio while balancing near-term performance.

• Mission-driven leadership: Treats social impact and financial discipline as mutually reinforcing goals.

• Accountability and results: Sets clear expectations, tracks performance, and acts quickly when results fall short.

• Talent development: Coaches leaders, builds bench strength, and delegates with appropriate autonomy.

• Relationship building and influence: Earns trust with customers, partners, funders, and internal teams.

• Collaboration: Works across programs, finance, development, and People and Culture toward shared goals.

• Equity and inclusion: Builds workplaces where people with diverse backgrounds and lived experience can succeed.

Ideal Candidate Profile:

• Has a proven track record

• Can talk margins, ROI, COGS, and KPIs and work collaboratively with entrepreneurs to improve services

• Brings both strategic vision and the operating discipline to execute it

• Has made hard calls to fix, restructure, or stop something that led to significantly improved outcomes

• Grows leaders who own their numbers, rather than running every business themselves

• Is credible with procurement officers, corporate partners, and Board committees, and just as at ease on the kitchen floor

• Passion for Kitchens for Good 

Work Environment

This role works in the community, at the office, in commercial kitchens, on production lines, and alongside job seekers.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The CRO must be able to sit or stand for extended periods, use a computer and phone, and move through kitchen and production spaces safely. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the role.

Position Type & Expected Hours of Work:

This is a full-time, regular, exempt position. This position can regularly require long hours and frequent weekend work.

Travel

The position requires local travel to enterprise sites, customer meetings, and community events.

Pre-employment Requirements:  

• Criminal background clearance (Probation, DOJ,      FBI) 
• Drug screening 
• Tuberculosis testing 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice, based on organizational needs.

Benefits

• Medical, dental, and vision coverage

• 403(b) retirement savings

• Professional development budget

• 14 paid holidays

• Flexible PTO Plan

Compensation Transparency   

At Kitchens for Good, we are committed to pay transparency and equity. The base salary range for this position is provided to ensure clarity and fairness in our hiring process. The final salary offered will be determined based on a variety of factors, including your education, relevant experience, skills, and knowledge.

We also take into account internal equity to ensure consistency and fairness across our team.  

Please note that the listed range reflects the full salary potential for the role. Offers at the top of the range are not typical, as we aim to support long-term growth and advancement within the organization. 

Acknowledgment

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position.

Kitchens for Good will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

AT-WILL: The individual hired in this role will be at-will and will be subject to termination by the employee or the Company, with or without cause, with or without notice, and at any time.

AMERICANS WITH DISABILITIES ACT (ADA) STATEMENT

The Company will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact Juanita Atitsogbuie at 619-736-1873 or [email protected].

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT

The Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender or gender identity, national origin, disability status, protected veteran status or any other characteristic protected by state or federal law.

We welcome applicants of all backgrounds, including people with lived experience of the barriers our programs address. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law.